Sr. Lead Software Engineer - Performance and Resiliency Engineering -

VetJobs; Tampa (FL); On-site; USD 180,000 - 280,000; Full time

Job summary

JP Morgan Chase in Tampa, Florida seeks an SVP/ED Performance & Resiliency Engineer to enhance latency, throughput and reliability for Merchant Services platforms. You will partner with application development teams and infrastructure/platform engineering to identify bottlenecks, implement durable fixes, and raise engineering standards through technical leadership, mentorship, and cross-team collaboration.

The role requires senior expertise in distributed systems reliability, strong

Qualifications

• Senior experience in performance engineering for distributed systems and/or SRE-style reliability engineering in production.
• Strong cloud/container background (AWS + Kubernetes/EKS; ECS exposure beneficial).
• Experience with modern observability tooling (e.g., Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch or equivalent).
• KEDA and/or Karpenter: large plus.
• Akamai: strongly preferred.
• Demonstrated ability to lead through influence, mentor engineers, and work effectively across teams.

Responsibilities

• Lead performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention (KPIs, guardrails, and acceptance criteria).
• Improve production readiness: observability (metrics/logs/traces/APM), actionable alerting, incident triage, and root-cause analysis leading to durable remediation.
• Strengthen resiliency patterns: timeouts/retries, circuit breakers, backpressure/rate limiting, graceful degradation, and failover readiness.
• Drive safer releases via canary/progressive delivery and automated rollback patterns.
• Optimize containerized workloads across EKS (primary) and ECS/other compute where applicable; drive autoscaling strategy and right-sizing.

Skills

Senior performance engineering

AWS

Kubernetes/EKS

Observability tooling

Cross-team leadership

Performance testing

Education

High School/GED

Tools

Datadog

Dynatrace

Grafana

OpenTelemetry

CloudWatch

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

Performance and Resiliency Engineering Lead, Merchant Services (Senior Vice President or Executive Director)

Merchant Services is hiring an SVP/ED Performance & Resiliency Engineer to improve the performance and stability of critical, high-volume platforms. The role focuses on latency reduction, throughput/TPS improvements, capacity planning, and peak-event readiness, while also strengthening resiliency and release safety.

You will partner closely with application development teams and infrastructure/platform engineering to identify bottlenecks across the stack (application/runtime, database, network, compute, and platform), implement durable fixes, and raise engineering standards through technical leadership, mentorship, and strong cross-team collaboration.

Key Responsibilities

• Lead performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention (KPIs, guardrails, and acceptance criteria).
• Improve production readiness: observability (metrics/logs/traces/APM), actionable alerting, incident triage, and root-cause analysis leading to durable remediation.
• Strengthen resiliency patterns: timeouts/retries, circuit breakers, backpressure/rate limiting, graceful degradation, and failover readiness.
• Drive safer releases via canary/progressive delivery and automated rollback patterns.
• Optimize containerized workloads across EKS (primary) and ECS/other compute where applicable; drive autoscaling strategy and right-sizing.

Auto req ID 485046BR

Minimum Education Required

High School/GED

Qualifications

Required Experience

• Senior experience in performance engineering for distributed systems and/or SRE-style reliability engineering in production.
• Strong cloud/container background (AWS + Kubernetes/EKS; ECS exposure beneficial).
• Experience with modern observability tooling (e.g., Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch or equivalent).
• KEDA and/or Karpenter: large plus.
• Akamai: strongly preferred.
• Demonstrated ability to lead through influence, mentor engineers, and work effectively across teams.

City* Tampa

State* Florida

Job_Category Information Technology

Job Code IT Information Technology

Affiliate Sponsor JP Morgan Chase