Performance & Operations Advisor - Telework Eligible

Internal Revenue Service; St. Louis (MO); Remote; USD 77,000 - 114,000; Full time

Job summary

Internal Revenue Service in the United States is seeking a Performance Coordinator within TS SC - Accounts Management to oversee evaluation reporting systems and data integrity, driving timely analysis and reporting.

The role includes training staff, validating WP&C data, and conducting program analyses for continuous improvement. Eligible for telework; salary range posted as $76,573–$114,413 per year.

Qualifications

• College or university degree from an accredited institution or equivalent.
• Foreign Education credentials must be evaluated for equivalency to U.S. education.

Responsibilities

• Serves as the Performance Coordinator overseeing evaluation reporting systems (WP&C, release/recall) and related reports.
• Provides monthly input and timely extraction/analysis of release/recall information to ensure validity.
• Acts as the operations expert and point of contact on performance issues; trains measured and unmeasured employees.
• Inputs, monitors, and validates WP&C data; identifies discrepancies and trends for managerial action.
• Performs reviews and prepares program analyses to evaluate effectiveness of operations and workflows, and communicates findings and action plans.
• Participates in special projects requiring data research and analysis across Submission Processing, Accounts Management, and Compliance SPD areas.

Education

College or university degree from an accredited institution

Foreign education deemed equivalent to U.S. education

Job description

Internal Revenue Service in the United States is seeking a Performance Coordinator within TS SC - Accounts Management to oversee evaluation reporting systems and data integrity, driving timely analysis and reporting.

The role includes training staff, validating WP&C data, and conducting program analyses for continuous improvement. Eligible for telework; salary range posted as $76,573–$114,413 per year.