Performance Manager (Major Account)

Telia Company; Town of Sweden (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work opportunities

Performance bonus

Comprehensive benefits package

Job summary

Telia Company in the United States is seeking a Performance Manager to join our Sales Operations team in New York. You’ll drive KPI reporting, pro-actively improve sales efficiency, and partner with managers to strengthen relationships with major accounts.

This role shapes the change agenda from idea to effect while building capabilities across the B2B organization. Based in New York, you’ll collaborate with a global Telia team, coaching through data-driven insights and implementing practical

Qualifications

• Proven experience in complex B2B sales with strong results.
• Strong knowledge of sales methodologies and KPI performance.
• Ability to translate insights into actionable improvements and communicate them.
• Fluency in Swedish and English.

Responsibilities

• Create overview of operational obstacles to sales efficiency and KPI reporting.
• Consult stakeholders across the sales organization on KPI performance and efficiency.
• Drive changes to sales behavior through sales managers and promote continuous learning.

Skills

Complex B2B sales

Sales methodologies

KPI performance

English Swedish

Job description

We’re looking for a Performance Manager to join us at Telia.

I’m Anders Selin, Acting Head of Sales Operations at Telia B2B Sweden, and I’m searching for someone ready to grow with us. We’re a supportive, forward-thinking organization focused on driving performance management and sales development. In this unit, we design & drive the change agenda – from idea to effect. We define & implement new steering models, working methods and business rules for all customer units, from high velocity sales to advanced bid and risk management in complex solution sales. We develop & reinforce the organization’s skills in both processes and sales methods through training and coaching of our employees and managers across the B2B organization.

What you’ll do:

Ensure that the sales organization for our larger customers (Major Accounts) achieves its goals through defining & conducting systematic follow-up together with sales managers on ways of working, as well as defining and implementing tactical and operational corrective measures as needed. The goal is to develop the business, act proactively and build partnerships to further develop our relationships with our most important customers.

• Create overview of operational obstacles to sales efficiency, KPI reporting in CRM
• Consult stakeholder across the sales organization on KPI performance & operational efficiency
• Drive changes to sales behavior through sales managers & inspire constant learning

What will help you thrive in this role:

The role requires strong collaboration and communication skills, as you’ll work closely with sales managers and stakeholders across the organization. You need to be proactive, structured, and analytical. A change‑driven and coaching mindset is essential to influence sales behavior and foster continuous learning. Finally, the role benefits from someone who is adaptable and comfortable guiding transformation in a dynamic environment.

• Proven experience in Complex B2B Sales with strong results
• Strong knowledge of Sales methodologies & effective performance driving KPI:s
• Ability to translate insights into actionable improvements & communicate these effectively
• Fluency in Swedish & English

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What we offer

• When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more.
• You'll also have the chance to earn a bonus based on your performance and Telia's results.

Ready to make better happen?

Application deadline: 26th July.

Want to know more about this role? Please reach out to Anders Selin, Head of Operations Management at [e-mail].

Background checks will be part of the process.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen - together!