Lead AI Solution Architect - Sales Domain

Telia Company; Town of Sweden (NY); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Remote work opportunities

Performance bonus

Job summary

Telia Company is seeking a Lead AI Solution Architect to shape the architecture for Sales AI initiatives and lead cross‑functional teams across business, product, data, and security. This role focuses on secure, scalable, and delivery‑ready AI solutions for personalized customer journeys and scalable digital sales.

The candidate will define end‑to‑end architectures for AI sales agents, data flows, and channel experiences, while aligning with enterprise‑grade requirements and modern architectural

Qualifications

• Proven experience in solution architecture, AI architecture or senior techno‑functional analysis in complex enterprise environments.
• Strong knowledge of GenAI, AI agents, RAG, APIs, cloud platforms, integration patterns and modern architecture principles.
• Ability to bridge business and technology, translating customer and business needs into scalable solution designs.
• Experience with Agile/SAFe, stakeholder facilitation and fluent English; telecom, Sales, CRM, MarTech or eCommerce is a plus.
• Strong analytical and communication skills; structured approach to ambiguity.

Responsibilities

• Lead the architecture direction for Sales AI initiatives, turning business ambitions into secure, scalable and delivery‑ready solutions.
• Define end‑to‑end architecture for AI sales agents, integrations, data flows, and channel experiences along with needed functional analysis.
• Shape solution designs, architecture decisions, and non‑functional requirements for predictive marketing, hyper‑personalization and future web‑related Sales AI capabilities.
• Connect business, product, data, AI platform, security and engineering teams around clear technical direction.
• Ensure solutions are reusable, explainable, secure, compliant and ready for enterprise‑scale delivery.

Skills

AI architecture

Solution architecture

Analytical thinking

Communication skills

Agile/SAFe

Job description

Lead AI Solution Architect

We’re looking for a Lead AI Solution Architect to join us at Telia. I’m Ravi Kumar Naramsetty, Head of Sales AI & MarTech IT SE, and I’m searching for someone ready to grow with us. We’re a supportive, forward‑thinking team focused on building AI‑powered sales and MarTech capabilities that personalize customer journeys and enable scalable, trusted digital sales.

Responsibilities

• Lead the architecture direction for Sales AI initiatives, turning business ambitions into secure, scalable and delivery‑ready solutions.
• Define end‑to‑end architecture for AI sales agents, integrations, data flows, and channel experiences along with needed functional analysis.
• Shape solution designs, architecture decisions, and non‑functional requirements for predictive marketing, hyper‑personalization and future web‑related Sales AI capabilities.
• Connect business, product, data, AI platform, security and engineering teams around clear technical direction.
• Ensure solutions are reusable, explainable, secure, compliant and ready for enterprise‑scale delivery.

Qualifications

• Proven experience in solution architecture, AI architecture or senior techno‑functional analysis in complex enterprise environments.
• Strong knowledge of GenAI, AI agents, RAG, APIs, cloud platforms, integration patterns and modern architecture principles.
• Ability to bridge business and technology, translating customer and business needs into scalable solution designs.
• Experience with Agile/SAFe, stakeholder facilitation and fluent English; telecom, Sales, CRM, MarTech or eCommerce is a plus.
• Strong analytical and communication skills; structured approach to ambiguity.

Benefits

• Comprehensive benefits package tailored to your local market.
• Opportunities for remote work.
• Bonus based on performance and Telia’s results.
• Growth opportunities within a supportive, diverse environment.

Contact

For more information about this role, please reach out to Ravi Kumar Naramsetty, Head of Sales AI & MarTech IT SE, at [e-mail].

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.