Performance Management Specialist-Learning & Performance

MetroHealth; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The MetroHealth System in Cleveland is seeking a Performance Management professional to lead the ongoing development and enhancement of performance management programs across the organization. You will design education and training for management staff and partner with leadership to improve employee performance.

Reporting to the Manager of Performance Management, you will coordinate initiatives, analyze outcomes, and uphold the system's mission, values, and customer service standards while

Qualifications

• Bachelor's degree in Education, Organizational Development, Business, HR, or related field.

Responsibilities

• Participates in development and enhancement of Performance Management Programs for all levels of employees.
• Conducts performance management education and training programs for management staff.
• Collaborates with Manager, Performance Management to develop, coordinate, and implement the Performance Management process and leadership initiatives.
• Upholds the mission, vision, values and customer service standards of The MetroHealth System.

Skills

Performance management

Adult learning theory

Curriculum development

Leadership development

Interpersonal skills

HR fundamentals

Time management

Communication

Data interpretation

Project coordination

Education

Bachelor's degree in Education, Organizational Development, Business, Human Resources, or related field

Master's degree in HR/Organizational Development/Organizational Psychology/Business

Tools

Microsoft Office

Job description

Location: METROHEALTH MEDICAL CENTER
Biweekly Hours: 80.00
Shift: 8:30 am -5:00 pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary: Participates in the development and ongoing enhancement of Performance Management Programs for all levels of employees throughout The MetroHealth System (MHS) that support organizational and departmental goals and objectives. Conducts performance management education and training programs for management staff. Works collaboratively with Manager, Performance Management to develop, coordinate, and implement the Performance Management process and other leadership initiatives to improve employee performance and effectiveness. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required:

• Bachelor's Degree in Education, Organizational Development, Business, Human Resources, or related field or any equivalent combination of education, training, and experience in addition to the experience stated below.


• One year of professional experience in performance management, adult learning theory, curriculum development, Human Resources, or Leadership Development.


• Proven ability to interact credibly and effectively with all levels of the organization.


• Proven ability to manage multiple projects simultaneously with great attention to detail and follow-through.


• Strong organizational skills, effective time management, and follow-up skills with a capacity to manage multiple, changing priorities.


• Demonstrated experience in effectively facilitating small and large group interactions.


• Excellent written, verbal, and interpersonal skills conveying competence and professionalism.


• Sound, working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) or similar software packages.


• Ability to use, understand and interpret various business-related statistical reports.


• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds

Preferred:

• Master's Degree in Human Resources, Organizational Development, Organizational Psychology, Business or related field.


• Human Resources Certification: PHR, SPHR, SHRM-CP, or SHRM-SCO. Experience with E-Learning tools.

Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and walking. May need to remain still for extended periods, including sitting and standing. Ability to communicate face-to-face, via phone, email, and other communications. Ability to read job-related documents. Ability to use the computer.