Performance Improvement Coach

The Rector & Visitors of the University of Virginia; Charlottesville, Virginia, Evanston Township (VA, MN, IL); On-site; USD 89,000 - 144,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive performance improvement initiatives across its health system. This role involves coaching and guiding teams in the adoption of Continuous Quality Improvement methodologies, including Lean and Six Sigma. You will collaborate with various stakeholders to enhance patient safety and operational efficiency, ensuring that every project delivers value to both patients and staff. If you are passionate about making a difference in healthcare and possess a strong background in performance improvement, this is an exciting opportunity for you to contribute to meaningful change.

Qualifications

• Minimum two years' experience in facilitating performance improvement projects.
• Experience mentoring leaders and frontline staff in complex organizations.

Responsibilities

• Lead performance improvement projects using CQI tools.
• Coach leaders and team members on Lean Management System.
• Analyze data to identify opportunities for improvement.

Skills

Continuous Quality Improvement (CQI)

Lean Management

Six Sigma

Change Management

Project Management

Education

Bachelor's Degree

Job description

Responsible for leading performance improvement projects and coaching leaders and team members at all levels of the organization on the Lean Management System. Facilitate improvement projects utilizing a wide range Continuous Quality Improvement (CQI) tools including those from Lean, Six Sigma, Change Management and Project Management. Works collaboratively with cabinet, administrators, managers, and physicians to identify, coach, and support performance improvement projects that create ever increasing value for all key stakeholders. Project deliverables include improved performance in patient and team member safety, clinical quality, operational efficiency, patient and team member satisfaction, and financial outcomes. Responsible for delivering improvement support to a portfolio of health system customers that may include inpatient units, procedural departments, ambulatory clinics, and corporate support services.

• Provides effective leadership and coaching to ensure completion of Health System performance improvement projects by selecting and utilizing appropriate CQI methodologies
• Acts as a change agent, providing direction to leaders and team members and gaining their support
• Delivers project management services for select efforts as necessary
• Partners with administrative and clinical leaders to establish and maintain the Lean Management System
• Serves as a liaison to other Quality and Performance Improvement (QPI) Department resources
• Connects leaders and front line staff to other Health System resources for purposes of enhancing improvement efforts
• Collects, analyzes and displays quantitative and qualitative data for purposes of identifying and understanding opportunities for improvement
• In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $89,523.20 - $143,228.80 Annual

MINIMUM REQUIREMENTS

Education: Bachelor's Degree required.
Experience: Minimum two years' experience facilitating performance improvement projects by applying CQI tools, and mentoring leaders and frontline staff in a complex organization.
Licensure: None.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experience. We are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.