Performance Development Manager - Fixed Operations - Automotive F&I

GSFSGroup; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

GSFS Group is seeking a Performance Development Manager to advance the skills of Sales and F&I teams across assigned dealer accounts and to drive revenue growth and dealer performance. You will implement training processes and collaborate with the Training & Development department and District Managers.

The role requires 5–7 years of related automotive experience, strong communication skills, and proficiency with Salesforce and MS Office.

Qualifications

• Bachelor's degree required or equivalent experience.
• 5-7 years in the field or related area preferred.
• 4-6 years of retail automotive F&I experience preferred.
• Strong knowledge of retail automotive dealership operations.
• Proficiency with Salesforce, Excel, Outlook, PowerPoint and Word.

Responsibilities

• Determine account needs and communicate to District Sales Manager and Training dept.
• Create 90-day development plan and share with resources and stakeholders.
• Model and demonstrate GSFS Group sales and F&I processes in retail.
• Mentor F&I managers to grow capability and performance.
• Train and manage specific F&I menus and reporting platforms.
• Build strong relationships with dealership personnel and Area Management.
• Assist accounts in meeting performance standards.
• Impact dealer relationships for Area Management teams.
• Maintain organized schedule by assignment.
• Learn and apply automotive compliance requirements.
• Learn and recall product knowledge quickly.
• Explain loyalty and retention impacts between Sales, F&I, and Fixed Ops.

Skills

Retail automotive experience

F&I knowledge

Sales or travel industry experience

Organizational skills

Communication skills

Education

Bachelor's Degree

Tools

Salesforce

Excel

Outlook

PowerPoint

Word

DMS

Job description

Living Our Values

All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Living Our Values

All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Why Join Us

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards

Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The Life

The Performance Development Manager, under the leadership of the Director of Training, is responsible for the individual development of GSFS Group accounts within an assigned region, to increase product sales and improve dealership performance. Your primary target will be to improve the skills and expertise of their Sales and F&I team members. Performance goals will include increasing revenues and developing accounts using our proven training and performance processes.

As a Performance Development Manager You Will

• Determine account needs and articulate to both assigned District Sales Manager and GSFS Group Training & Development department.
• Create 90 day development plan and communicate to resources and stakeholders.
• Model and demonstrate GSFS Group Sales and F&I Process in the retail environment.
• Create the will to grow in both seasoned and inexperienced F&I managers.
• Train and manage specific F&I Menus and Performance Reporting platforms.
• Develop strong relationships with the dealership personnel and our Area Management.
• Assist the assigned dealership accounts in establishing and meeting performance standards.
• Positively impact dealer relationships for Area Management Teams.
• Maintain organized schedule and calendar by assignment.
• Learn, apply and maintain legal and ethical automotive compliance.
• Able to quickly learn and recall product knowledge.
• Understand and communicate loyalty and retention impacts between Sales, F&I, and Fixed Ops.

What We Need From You

• Bachelor's Degree Req or
• 5-7 years of experience in the field or in a related area or possess an equivalent combination of education and experience Preferred
• 4-6 years of retail automotive F&I experience Preferred
• Experience with multiple Dealer Management Systems (DMS) Preferred
• Sales or travel Industry experience Preferred
• Salesforce, Excel, Outlook, PowerPoint, and Word, as well as general computer skills are mandatory.
• Extensive knowledge of retail automobile dealership operation.
• Proven retail sales experience in the automotive industry.
• Solid organizational and communication skills required.

Travel Requirements

70% The job requires significant domestic travel (up to 75% of the time).

Join Us

The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at [e-mail]. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.