Performance Development Manager - Fixed Operations - Automotive F&I

The Friedkin Group; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

The Friedkin Group is seeking a Performance Development Manager to lead GSFS Group accounts in designated regions and drive dealership performance using our proven training and development processes.

You will work under the Director of Training to enhance the skills of Sales and F&I teams, increase revenues, and build strong dealer relationships. Expect significant travel and a focus on measurable performance improvements.

Qualifications

• Bachelor's degree required.
• 5-7 years field experience or related area.
• 4-6 years retail automotive F&I experience preferred.
• Experience with multiple Dealer Management Systems (DMS) preferred.
• Sales or travel industry experience preferred.
• Salesforce, Excel, Outlook, PowerPoint, and Word skills mandatory.
• Extensive knowledge of retail automobile dealership operation.
• Proven retail sales experience in the automotive industry.
• Strong organizational and communication skills.

Responsibilities

• Determine account needs and articulate to District Sales Manager and GSFS Group Training & Development.
• Create 90 day development plan and communicate to resources and stakeholders.
• Model and demonstrate GSFS Group Sales and F&I Process in the retail environment.
• Create the will to grow in both seasoned and inexperienced F&I managers.
• Train and manage F&I Menus and Performance Reporting platforms.
• Develop relationships with dealership personnel and Area Management.
• Assist dealerships in establishing and meeting performance standards.
• Positively impact dealer relationships for Area Management Teams.
• Maintain organized schedule and calendar by assignment.
• Learn, apply and maintain legal and ethical automotive compliance.
• Ability to quickly learn and recall product knowledge.
• Understand and communicate loyalty and retention impacts between Sales, F&I, and Fixed Ops.

Skills

Organizational skills

Communication skills

Automotive retail knowledge

Education

Bachelor's Degree

Tools

Salesforce

Excel

Outlook

PowerPoint

Word

Job description

External Description

Living Our ValuesAll associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.Why Join Us

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total RewardsOur Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The LifeThe Performance Development Manager, under the leadership of the Director of Training, is responsible for the individual development of GSFS Group accounts within an assigned region, to increase product sales and improve dealership performance. Your primary target will be to improve the skills and expertise of their Sales and F&I team members. Performance goals will include increasing revenues and developing accounts using our proven training and performance processes.

As a Performance Development Manager you will:

• Determine account needs and articulate to both assigned District Sales Manager and GSFS Group Training & Development department.
• Create 90 day development plan and communicate to resources and stakeholders.
• Model and demonstrate GSFS Group Sales and F&I Process in the retail environment.
• Create the will to grow in both seasoned and inexperienced F&I managers.
• Train and manage specific F&I Menus and Performance Reporting platforms.
• Develop strong relationships with the dealership personnel and our Area Management.
• Assist the assigned dealership accounts in establishing and meeting performance standards.
• Positively impact dealer relationships for Area Management Teams.
• Maintain organized schedule and calendar by assignment.
• Learn, apply and maintain legal and ethical automotive compliance.
• Able to quickly learn and recall product knowledge.
• Understand and communicate loyalty and retention impacts between Sales, F&I, and Fixed Ops.

What We Need From You

• Bachelor's Degree Req or
• 5-7 years of experience in the field or in a related area or possess an equivalent combination of education and experience Preferred
• 4-6 years of retail automotive F&I experience Preferred
• Experience with multiple Dealer Management Systems (DMS) Preferred
• Sales or travel Industry experience Preferred
• Salesforce, Excel, Outlook, PowerPoint, and Word, as well as general computer skills are mandatory.
• Extensive knowledge of retail automobile dealership operation.
• Proven retail sales experience in the automotive industry.
• Solid organizational and communication skills required.

Travel Requirements70% The job requires significant domestic travel (up to 75% of the time).

Join UsThe Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at [e-mail]. We celebrate diversity and are committed to creating an inclusive environment for all associates.We are seeking candidates legally authorized to work in the United States, without Sponsorship.