Performance & Data Analyst: KPI Dashboards & Insights

Socket.dev; Ashburn (VA); On-site; USD 75,000 - 84,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid vacation/sick leave

Performance bonus

Job summary

Cybermedia Technologies, Inc. is seeking an experienced Performance and Data Analyst to drive performance management, data validation, and dashboards supporting program leadership.

You will collect data from multiple sources, develop KPIs, and translate findings into actionable recommendations for executives. You will collaborate with stakeholders to refine data collection methods, create forecasting tools, and deliver executive-grade briefings and visualizations.

Qualifications

• Three or more years of experience in data analysis, performance management, business analytics, program analysis, or a related field.
• Experience collecting, analyzing, validating, and reporting on performance or operational data.
• Experience developing performance metrics, KPIs, reports, dashboards, or other analytical products.
• Strong proficiency with Microsoft Excel, including pivot tables, formulas, data analysis, and visualization.
• Experience developing data visualizations and presenting analytical findings to management or other stakeholders.
• Strong analytical and problem-solving skills with the ability to identify trends and translate data into actionable recommendations.
• Experience working with multiple data sources and performing data quality and validation activities.
• Familiarity with AI concepts and responsible use of AI-assisted tools.
• Excellent written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Highly motivated self-starter with strong attention to detail.
• Strong interpersonal and customer service skills.

Responsibilities

• Support performance management and data analytics activities.
• Collect, consolidate, validate, and analyze data from multiple sources to support program and operational requirements.
• Develop, monitor, and maintain performance metrics, KPIs, and performance measures.
• Analyze performance data to identify trends, patterns, variances, risks, and opportunities for process improvement.
• Develop and maintain dashboards, reports, scorecards, and data visualizations to communicate program performance.
• Support the development of recurring and ad hoc performance reports for program leadership and senior management.
• Translate analytical findings into clear, actionable recommendations for stakeholders and leadership.
• Perform data quality assessments, including data validation, reconciliation, completeness, accuracy, and consistency reviews.
• Identify data gaps and discrepancies and coordinate with stakeholders to resolve data-quality issues.
• Develop and maintain data collection methodologies, templates, tracking mechanisms, and reporting processes.
• Support the development of analytical models and forecasting tools to assist with resource planning and performance management.
• Conduct quantitative and qualitative analysis to evaluate program effectiveness, efficiency, and operational performance.
• Assist with establishing performance baselines, targets, and measurement methodologies.
• Support business process analysis and identify opportunities to improve reporting, data management, and operational efficiency.
• Prepare executive-level briefings, presentations, charts, graphs, dashboards, and other analytical deliverables.
• Collaborate with technical and non-technical stakeholders to gather requirements and translate business needs into analytical and reporting solutions.
• Maintain appropriate documentation for data sources, methodologies, assumptions, metrics, and analytical processes.
• Support continuous improvement initiatives through data-driven analysis and recommendations.
• Perform additional duties as assigned in support of evolving contract requirements and client needs.
• Understand and follow organizational policies and procedures to ensure accurate, timely, and high-quality deliverables.
• Demonstrate a strong commitment to quality, customer service, and client support.

Skills

Data analysis

Performance management

Dashboard development

Analytical problem-solving

Communication

Education

Bachelor's degree in Data Analytics, Statistics, Mathematics, CS, IT, Business, Economics, Public Administration, or related field

Tools

Microsoft Excel

Data visualization tools

Job description

Cybermedia Technologies, Inc. is seeking an experienced Performance and Data Analyst to drive performance management, data validation, and dashboards supporting program leadership.

You will collect data from multiple sources, develop KPIs, and translate findings into actionable recommendations for executives. You will collaborate with stakeholders to refine data collection methods, create forecasting tools, and deliver executive-grade briefings and visualizations.