Per-Diem Front Desk Clerk – Mental Health Clinic

Community Mental Health Affiliates, Inc. (CMHA); New Britain (CT); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

403(b) retirement savings plan

11 observed holidays

Wellbeing days off

PTO up to 24 days

Life Insurance

EAP program

Tuition discounts

CEUs

Employee discounts

Job summary

CMHA in New Britain, CT, is seeking a Per-Diem Front Desk Receptionist to support medical office operations at 233 Main St. The role emphasizes client intake, appointment scheduling, data entry in the EMR, and front-desk customer service.

Qualifications include a High School Diploma or GED and at least 1 year of receptionist experience, with proficiency in Microsoft Office and strong communication skills. The position offers a starting hourly wage with benefits and paid time off.

Qualifications

• Minimum 1 year of experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite and data entry accuracy.
• Ability to work with the public and maintain professionalism under pressure.

Responsibilities

• Receives and checks in visitors and clients and notifies appropriate staff.
• Assists with new client registration to ensure accurate information for patient management database.
• Files, retrieves, copies, and forwards chart/medical record information to appropriate clinician.
• Scheduling of appointments.
• Inputs all client information in database system and ensures information is accurate.
• Makes reminder calls, follows up on no-shows, and addresses scheduling issues.
• Prepares, opens and distributes correspondence to appropriate staff.
• Performs other related duties as assigned.

Skills

Customer service

Front desk experience

Microsoft Office

Data entry

Education

High School Diploma or GED

Tools

EMR system

Scheduling software

Job description

CMHA in New Britain, CT, is seeking a Per-Diem Front Desk Receptionist to support medical office operations at 233 Main St. The role emphasizes client intake, appointment scheduling, data entry in the EMR, and front-desk customer service.

Qualifications include a High School Diploma or GED and at least 1 year of receptionist experience, with proficiency in Microsoft Office and strong communication skills. The position offers a starting hourly wage with benefits and paid time off.