Front Desk - Patient Services & EMR Support

Community Mental Health Affiliates Inc; New Britain (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

403(b) retirement savings plan

11 observed holidays

Wellbeing days off on a Friday

Personal days

Paid time off (PTO)

Job summary

Community Mental Health Affiliates, Inc. in New Britain, CT, is seeking a full-time Front Desk Receptionist for its main site at 233 Main St.

The role handles patient check-in, schedules appointments, and supports multiple programs with accurate data entry into the EMR system. Ideal candidates will have a high school diploma or GED and at least 1 year of front desk experience, plus proficiency with Microsoft Office and strong communication skills.

Qualifications

• High school diploma or GED completed.
• Proven front desk or receptionist experience, 1+ year.
• Professionalism with public and staff, courteous conduct.

Responsibilities

• Receives and checks in visitors and clients and notifies appropriate staff.
• Assists with new client registration and ensures accurate information.
• Files, retrieves, copies, and forwards chart/medical record information.
• Scheduling of appointments.
• Inputs all client information in database and ensures accuracy.
• Makes reminder calls, follows up on no-shows and scheduling issues.
• Prepares, opens and distributes correspondence to staff.

Skills

Customer service

Data entry

Time management

Multitasking

Confidentiality

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Community Mental Health Affiliates, Inc. in New Britain, CT, is seeking a full-time Front Desk Receptionist for its main site at 233 Main St.

The role handles patient check-in, schedules appointments, and supports multiple programs with accurate data entry into the EMR system. Ideal candidates will have a high school diploma or GED and at least 1 year of front desk experience, plus proficiency with Microsoft Office and strong communication skills.