People Systems Manager

fanaticsfbg; Stati Uniti; Remoto; USD 100.000 - 150.000; Tempo pieno

Descrizione del lavoro

fanaticsfbg is seeking a People Operations technical lead to bridge HR systems with IT and vendors. You’ll own system troubleshooting, vendor evaluation, and rollout of workflows, with a focus on AI-enabled improvements.

You’ll lead requirements, manage change, and ensure adoption across global HR data structures, balancing technical delivery with stakeholder communication.

Competenze

• 5+ years in HRIS or People Systems with vendor leadership.
• Strong Oracle HCM knowledge, incl. architecture and integrations.
• Experience leading change with IT/engineering on integrations/workflows.
• Ability to work without a full playbook.

Mansioni

• Act as the main People Operations contact for system integrations, data structure changes, permissions, and escalations.
• Build technical fluency across the HCM platform and other People systems to assess proposals and diagnose issues independently.
• Define requirements, evaluate vendors, support RFPs, and present recommendations to leadership.
• Partner with IT and People stakeholders to design and roll out workflow changes and automations, including user acceptance testing and validation before launch.
• Manage improvement projects from scoping and stakeholder coordination through change management and post-launch review.
• Triage system problems, determine whether they relate to data, configuration, vendors, or integrations, and document changes and troubleshooting guidance.

Conoscenze

HRIS experience

Vendor management

Oracle HCM

Integrations

AI in workflows

Formazione

Bachelor's degree

Strumenti

Qualtrics

Jira Service Management

Okta

Descrizione del lavoro

Role overview

You’ll serve as the People Operations technical lead for HR systems, connecting People teams with IT, corporate platform owners, and vendors. The role covers system troubleshooting, vendor evaluation, workflow improvements, and practical AI enablement, with responsibility for carrying initiatives from requirements through rollout and adoption.

Responsibilities

• Act as the main People Operations contact for system integrations, data structure changes, permissions, and escalations.
• Build technical fluency across the HCM platform and other People systems to assess proposals and diagnose issues independently.
• Define requirements, evaluate vendors, support RFPs, and present recommendations to leadership.
• Partner with IT and People stakeholders to design and roll out workflow changes and automations, including user acceptance testing and validation before launch.
• Manage improvement projects from scoping and stakeholder coordination through change management and post-launch review.
• Triage system problems, determine whether they relate to data, configuration, vendors, or integrations, and document changes and troubleshooting guidance.

Requirements

• At least five years in HRIS or People Systems, including vendor relationship ownership or RFP leadership.
• Strong working knowledge of Oracle HCM or a comparable HCM system, including architecture, permissions, and integrations.
• Experience managing change and partnering with IT or engineering on integrations, workflows, or automation.
• Ability to work effectively when there is limited precedent or no established playbook.
• Hands‑on experience applying AI tools to real workflows, with measurable results such as time saved or fewer errors.

Nice to have

A bachelor’s degree, experience with systems such as Qualtrics, Jira Service Management, or Okta, and work in a matrixed organization or with global HR data structures are preferred. Vendor issue triage experience is also useful.

Benefits and work setup

The listed salary range is $100,000–$150,000 USD; the applicable range varies by location. The description references base and bonus compensation and directs candidates to a benefits resource for package details.