People Systems Analyst — AI-Driven HR Tech Partner

Snowflake; Menlo Park (CA); Hybrid; USD 118.000 - 155.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental & Vision

401(k) Plan

Paid Holidays

Parental Leave

Zusammenfassung

Snowflake is seeking a People Systems Analyst on the People Technology team. This hybrid role based in Menlo Park, CA, Dublin, CA, or Bellevue, WA requires in-office attendance three days per week as you partner with HR stakeholders to translate needs into system solutions.

You will lead end-to-end delivery for HR system implementations, administer ServiceNow HRSD and Ashby, create test plans, and ensure data integrity and governance while leveraging AI tools to improve day-to-day processes.

Qualifikationen

• 4+ years of hands-on business systems analyst experience in HR technology, including discovery, requirements documentation, testing, and deployment ownership on a project basis.
• Experience supporting system implementations in a high-growth, global environment.
• Demonstrated ability to lead UAT and regression testing - writing test scripts, organizing testers, tracking defects, and driving issues to resolution.
• Experience with cutover planning, go-live coordination, and hypercare support for system implementations or major releases.
• Excellent written and verbal communication skills; ability to translate business requirements into technical specifications and communicate technical concepts clearly to non-technical audiences.

Aufgaben

• Partner closely with People Operations, Talent Acquisition, and HR stakeholders to conduct discovery, translate business needs into clear requirements, and recommend system solutions
• Lead end-to-end project delivery for system implementations and enhancements - including requirements gathering, solution design, UAT planning and execution, cutover coordination, go-live deployment, and hypercare support
• Create and own test plans, test scripts, and defect tracking; lead structured testing cycles and coordinate cross-functional testers to ensure quality outcomes before every release
• Administer, configure, and support HR systems day-to-day, including ServiceNow HRSD and our Applicant Tracking System (Ashby), resolving production issues and delivering on enhancement requests
• Triage and manage the support queue - troubleshooting system issues, researching root causes, routing escalations, and communicating resolution timelines to stakeholders
• Ensure data integrity across HR platforms and downstream systems; adhere to data governance, compliance, and security policies
• Document processes, configuration decisions, and procedures; assist with end-user training and quick reference guide creation
• Leverage AI tools to improve, automate, and operationalize tasks and processes across the People Systems function

Kenntnisse

People Systems Analysis

HRIS Experience

UAT Testing

Cross-functional Collaboration

Data Governance & Security

Tools

ServiceNow HRSD

Ashby ATS

Jobbeschreibung

Snowflake is seeking a People Systems Analyst on the People Technology team. This hybrid role based in Menlo Park, CA, Dublin, CA, or Bellevue, WA requires in-office attendance three days per week as you partner with HR stakeholders to translate needs into system solutions.

You will lead end-to-end delivery for HR system implementations, administer ServiceNow HRSD and Ashby, create test plans, and ensure data integrity and governance while leveraging AI tools to improve day-to-day processes.