People Success Specialist: Global HR Partner

100 Salesforce, Inc.; Indianapolis (IN); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking an HR professional to join Employee Success to support HR policies and inquiries. You will help employees and managers by interpreting policies and guiding on best practices.

The role emphasizes collaboration with Employee Relations, Benefits, and Talent Development, with a focus on documenting activities and resolving workplace concerns in a virtual environment.

Qualifications

• 1-3 years of experience consulting on human resources policies and processes with employees and managers.
• Strong conflict resolution skills.
• Strong professional verbal and written communications.
• Ability to work effectively in a virtual team environment.
• Experience applying company policies and procedures.

Responsibilities

• Provide guidance and direction to employees and managers regarding company HR policies and procedures that champions the company’s vision, values and culture.
• Recommend effective solutions for addressing workplace concerns and elevate as applicable to Employee Relations Managers for further investigation.
• Support business partners on employee inquiries by interpreting policies and providing consistent practices.
• Maintain accurate, timely, and required documentation of activities to ensure quality employee records and metrics.
• Collaborate with other centers of excellence such as Employee Relations, Benefits, and Talent Development.
• Routinely exercise judgment within broadly defined policies and practices.
• Recommend or take appropriate actions to address concerns as needed.
• Provide front-line support in the prevention, resolution, and referral of employee questions or concerns.

Skills

Conflict resolution

Verbal and written communication

Virtual collaboration

Employee relations

Policy interpretation

Education

Bachelor’s degree

Tools

Workday

Job description

Salesforce is seeking an HR professional to join Employee Success to support HR policies and inquiries. You will help employees and managers by interpreting policies and guiding on best practices.

The role emphasizes collaboration with Employee Relations, Benefits, and Talent Development, with a focus on documenting activities and resolving workplace concerns in a virtual environment.