People Shared Services Specialist

Bee Talent Solutions; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

Bee Talent Solutions is seeking an experienced HR Specialist to handle advanced administrative tasks and support across multiple people operations functions in Los Angeles.

You will resolve complex employee inquiries, maintain HR data accuracy, and contribute to process improvements while upholding company policies and compliant practices. The role emphasizes proactive service, data integrity, and collaboration with COEs.

Qualifications

• Strong knowledge of HR processes and policies.
• Excellent customer service and communication skills.
• Problem-solving and critical thinking abilities. Strong time management and multitasking skills.
• Attention to detail and a focus on operational excellence.

Responsibilities

• Manage basic to complex HR administrative tasks and inquiries across onboarding, employee data management, payroll and benefits, offboarding.
• Assist and support complex processes/transactions across COEs.
• Serve as a subject matter expert for several HRSS processes (e.g., benefits administration, payroll coordination, system transactions).
• Own SOP creation and maintenance for assigned specialized areas
• Propose process improvements for assigned specialized areas
• Provide training to Coordinators, ensuring consistent service delivery.
• Maintain and update employee records in HR systems with a high degree of data accuracy

Skills

HR processes & policies

Customer service

Communication

Time management

Tools

Workday

Greenhouse

ServiceNow

Job description

A Specialist takes on advanced administrative responsibilities, providing higher-level support across multiple people operations functions. They are often the go-to person for resolving complex employee inquiries and ensuring that routine processes run smoothly, taking on a more proactive role within the team.

Key Responsibilities

• Manage basic to complex HR administrative tasks and inquiries across, but not limited to, onboarding, employee data management, payroll and benefits, offboarding.
• Assist and support complex processes/transactions across COEs.
• Serve as a subject matter expert for several HRSS processes (e.g., benefits administration, payroll coordination, system transactions).
• Own SOP creation and maintenance for assigned specialized areas
• Propose process improvements for assigned specialized areas
• Provide training to Coordinators, ensuring consistent service delivery.
• Maintain and update employee records in HR systems with a high degree of data accuracy

Skills Needed

• Strong knowledge of HR processes and policies.
• Excellent customer service and communication skills.
• Problem-solving and critical thinking abilities.Strong time management and multitasking skills.
• Attention to detail and a focus on operational excellence.

Professional Certifications & Tech Knowledge

• HR Certificate (SHRM-CP or PHR).
• In-depth knowledge of Workday, Greenhouse and ServiceNow

It’s our policy to provide equal employment opportunity for all applicants and employees of Bee Talent Solutions. The Company makes reasonable accommodations for handicapped and disabled employees and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law.

We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including, but not limited to, the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours
• Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors
• Accessing our or our customer’s assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players, employees, and temporary workers

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Benefits: Bee Talent Solutions offers a competitive benefits package for eligible full-time employees, including medical, dental, and vision coverage. Additional details regarding eligibility and plan offerings will be provided during the interview and onboarding process.