People Services Coordinator, Talent & Associate Experience

Grand View Lodge; Nisswa (MN); On-site; USD 34,000 - 41,000; Full time

Job summary

Grand View Lodge in Nisswa, MN, is hiring a People Services Coordinator, Talent & Associate Experience. You will lead full-cycle recruiting, coordinate onboarding, and champion associate recognition.

You’ll support orientation, engage leaders, and help shape a welcoming workplace culture, with flexibility during peak seasons. You’ll work closely with department leaders across the resort, maintaining records in ADP and contributing to engagement metrics.

Qualifications

• Degree in HR, business, hospitality, or related field or equivalent experience.
• 2+ years in recruiting, HR, hospitality operations, or engagement.
• Strong communication and relationship-building across all levels.

Responsibilities

• Lead full-cycle recruiting: posting, sourcing, screening, interviewing, and coordinating with managers.
• Coordinate pre-employment activities: offers, background checks, paperwork, onboarding schedules.
• Facilitate new associate orientation and educate on culture, benefits, and service standards.
• Serve as first contact for associates and escalate complex matters to the People Services Manager.
• Maintain accurate records in ADP and other HR systems; support reporting and metrics.
• Support engagement surveys, culture initiatives, and recognition events.
• Assist during peak seasons and events with flexible staffing and coordination.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Relationship-building

Education

Associate's or Bachelor's degree in HR or related field

Equivalent experience in HR or hospitality

Tools

ADP Workforce Now

Microsoft Office

Job description

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Full Time Grand View Lodge, Nisswa, MN, US

4 days ago Requisition ID: 3306

Salary Range: $25.00 To $30.00 Hourly

Position Overview:

Grand View Lodge is looking for a people-first HR professional to serve as our People Services Coordinator, Talent & Associate Experience; a role that sits at the heart of how we attract, welcome, and retain the talent that makes this resort exceptional. You'll lead full-cycle recruiting, coordinate onboarding and orientation, champion associate recognition programs, and serve as a trusted first point of contact for associates and leaders alike. This is a role for someone who genuinely loves the people side of HR, someone who finds energy in connecting the right candidate to the right opportunity, making a new associate feel truly welcomed, and building the kind of workplace culture where people want to stay.

Working closely with department leaders across the resort, you'll help shape the associate experience from first impression through long-term engagement and be a visible champion of Grand View Lodge's values every step of the way.

About Grand View Lodge & Cote Hospitality

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to grow your career across the entire Cote Hospitality organization.

Duties & Responsibilities:

• Manage recruiting for assigned positions: posting jobs, sourcing candidates, screening applications, coordinating interviews, and supporting hiring managers through the selection process.
• Coordinate all pre-employment and onboarding activities: offer letters, background screenings, new hire paperwork, and onboarding schedules.
• Facilitate new associate orientation, presenting GVL culture, policies, benefits, and service standards in an engaging and welcoming way.
• Serve as a go-to resource for new associates during their first weeks: conducting follow-up check-ins and partnering with department leaders on department-level onboarding.
• Coordinate associate recognition programs including monthly birthdays, work anniversaries, service awards, and quarterly celebration events.
• Support associate engagement surveys, culture initiatives, and resort-wide recognition efforts.
• Serve as a first point of contact for routine associate questions; escalates complex matters to the People Services Manager.
• Maintain accurate associate records, personnel files, and data integrity within ADP and other People Services systems.
• Assist with recruiting metrics, onboarding tracking, and engagement reporting as needed.
• This is a resort hospitality role; flexibility during peak hiring seasons and event periods is expected.
• Other duties as assigned.

What you bring:

• Associate's or Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field or equivalent experience.
• 2+ years of experience in recruiting, human resources, hospitality operations, or associate engagement.
• Strong interpersonal, communication, and relationship-building skills; you connect genuinely with associates and leaders at every level.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment without losing the personal touch.
• Proficiency in Microsoft Office Suite and HRIS systems; ADP Workforce Now experience strongly preferred.
• Hospitality, hotel, or resort experience is a strong plus; you understand the rhythms and demands of a seasonal, service-driven workplace.
• SHRM-CP, PHR, or other HR certification is a plus.
• Strong event planning, coordination, and facilitation skills.
• A genuine commitment to service excellence, cultural stewardship, and creating a workplace where people feel they belong.

You’ll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career across the entire Cote Hospitality organization.