People Services Coordinator

Arlo Hotels; New York (NY); On-site; USD 66,000 - 70,000; Full time

Job summary

Arlo Hotels is seeking a passionate People Services Coordinator for Arlo Williamsburg in New York. You will support recruitment, employee relations, compliance, and health and safety initiatives, partnering with the General Manager to deliver outstanding hospitality culture.

The role focuses on recruitment for hourly positions, training administration, and maintaining confidential employee files while championing the Arlo culture and guest experiences through exceptional people service.

Qualifications

• 3+ years of experience in human resources in hotel or related industry.
• Bachelor’s, Diploma or Certificate in Human Resources Management.
• Service-focused with a track record of personal, timely service.
• Knowledge of state and federal employment standards.
• Excellent communication and organizational skills.
• Ability to build strong working relationships internally and externally.

Responsibilities

• Supports recruitment and selection for hourly positions.
• Assists in the administration of training and development programs.
• Partners with the General Manager to provide day-to-day People Services support.
• Maintains confidential employee files and records.
• Supports Health and Safety compliance and policies.

Skills

Communication skills

Organizational skills

Relationship building

HR knowledge

Attention to detail

Education

Bachelor’s Degree / Diploma or Certificate in Human Resources Management

Job description

Arlo Hotels is looking for a passionate and dynamic People Services Coordinator for our Arlo Williamsburg hotel. Are you someone who is passionateaboutpeople, drivenby purpose, and cleverin your approach? If so keep on reading!! Here atArlo we strive to create a sense of awe that leaves those we touch wanting more”…..

This position will be responsible for assisting the General Manager in effectively providing day to day support in the areas of recruitment & selection, performance management, employee relations, employment retention, legislation, policies & procedures, compliance and health & safety for Arlo Williamsburg.

RESPONSIBILITES

• Uses judgment supported by human resource acumen and practical experience
• Leads the delivery of human resource policies, practices and programs.
• Assists in the recruitment and selection function for some hourly positions.
• Assists in the administration of the training and development program in conjunction with the Director of Learning and Development – Cultural Training, Health and Safety Training all other related training program
• Onsite Environmental Support
  • Breakroom Maintenance and Upkeep
    • Seasonal décor
    • Daily Updates on Posting / Communication
      • Birthday / Anniversary Recognition
      • New Hire announcements
      • Movers and Shakers
      • Workers Compensation Announcements
      • Ordering of Breakroom Supplies
• Recognition Celebrations
  • Monthly Birthday onsite Celebrations
  • Team Member of the Quarter and Manager of the Quarter
  • Holiday Celebrations: Thanksgiving, Christmas
  • Arlo Celebrations:
    • Engineering Week
    • Front Office Week
    • Housekeeping Week
    • Values Celebration Week
• Monthly Meetings
  • GM Roundtable: Responsible for scheduling with each property, attending, minute taker and ensure follow through of notes to the property/Action plans
  • Health and Safety Meeting: Responsible to work with GM and Chief Engineer to coordinate meetings, minute taker and ensure follow through of actionable items.
• Quarterly Locker Audits: work in conjunction with property to ensure consistent locker audits and cleanliness of locker tooms
• Uniform Program and Distribution
• WOW Moments Ambassador
  • Responsible to upkeep with WOW board and collecting WOW Cards
• Compliance
  • Quarterly 19 Audits
  • Upkeep and Compliance with Employee Files.
• Assists the Health and Safety Program: in compliance with applicable Health & Safety legislation laws, First Aid and spearheads Safety Committee.
• Assists Leadership team and/or People Services in maintaining an open-door policy for all team members.
• Establishes and maintains confidential employee files, maintains accuracy and integrity
• With the Leadership Team champions the Employee Engagement Survey (ESS) process, interprets the results, and supports the development and implementation of action plans.
• Brand Ambassador for Arlo Hotels and truly embodies and lives the Arlo Culture.
• Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Requirements

• 3 years or more experience in Human Resources in hotel or related industry
• University/ College Bachelor’s Degree, Diploma or Certificate in Human Resources Management
• Service focused, understands the principles and processes required for providing exceptional, personal service in a timely manner
• Working knowledge of human resources disciplines (benefits, compensation, training, recruitment, performance management, employee relations).
• Knowledge of and practical experience with relevant state/federal employment standards.
• Proven ability to build strong working relationships, internal and external to the organization
• Excellent communication and organizational skills.

Salary Range: $66,300 - $70,000