People Services Associate

TEKsystems; Phoenix (AZ); Remote; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability Insurance

Health Spending Account

Transportation benefits

Time Off / PTO

Job summary

TEKsystems is seeking an experienced Human Resources Coordinator to support the full employee lifecycle. You will serve as a first contact for HR inquiries, coordinate recruiting and onboarding, and ensure data integrity across HR operations.

Collaborate with HR partners to deliver process improvements and high-quality employee experiences. This contract role emphasizes service excellence, compliance, and cross-functional teamwork to manage policies, guides, and knowledge articles while

Qualifications

• 3–4 years in HR Operations, coordination or recruiting coordination.
• Experience supporting both recruiting coordination and onboarding/HR operations.
• Hands-on Workday experience including data management and audits.

Responsibilities

• Provide seamless support across candidate and employee lifecycle.
• Serve as first point of contact for HR inquiries and guidance.
• Coordinate recruitment activities: interviews, travel, virtual hiring.
• Support onboarding with new hire docs, offer audits, and IT coordination.
• Maintain employee records with data integrity and compliance.
• Provide Tier 1–2 HR support to employees and managers.
• Create and maintain HR resources: policies, guides, FAQs.
• Collaborate with HR partners and CoEs on projects and improvements.
• Handle sensitive matters with confidentiality and discretion.
• Drive continuous improvement for candidate and employee experiences.

Skills

HR Operations

Recruiting Coordination

Workday

Interview Scheduling

Onboarding

Policy Interpretation

Customer Service

Cross-functional Collaboration

Tools

Workday

Job description

Human Resources Coordinator / People Services Coordinator

Position Overview

We are seeking an experienced Human Resources Coordinator to support the full employee lifecycle, from candidate recruitment and onboarding through ongoing employee support and HR operations. This role serves as a key point of contact for candidates, employees, managers, and HR partners, delivering exceptional customer service while ensuring compliance, accuracy, and process excellence across People Services functions.

Key Responsibilities

• Provide seamless support across the candidate and employee lifecycle, ensuring a positive experience from recruitment through employment.

• Serve as the first point of contact for HR and recruitment-related inquiries, delivering timely and accurate guidance on policies, procedures, and processes.

• Coordinate recruitment activities, including interview scheduling, candidate travel arrangements, virtual interviews, and screening processes.

• Support onboarding initiatives by managing new hire documentation, conducting offer audits, and partnering with Talent Acquisition and IT teams to ensure smooth onboarding transitions.

• Maintain employee records and personnel files, ensuring data integrity, regulatory compliance, and accurate HR documentation.

• Provide Tier 1 and Tier 2 HR support to employees and managers, assisting with policy interpretation, HR processes, and self-service transactions.

• Create, update, and maintain HR resources, including policies, guides, FAQs, and knowledge base articles.

• Collaborate with HR Business Partners, Talent Acquisition teams, and Centers of Excellence (CoEs) to support projects, process improvements, and organizational initiatives.

• Handle sensitive employee matters with professionalism and confidentiality, escalating complex issues when appropriate.

• Contribute to continuous improvement efforts focused on enhancing candidate, employee, and manager experiences.

Required Qualifications

• Minimum 3-4 years of experience in HR Operations, HR Coordination, Recruiting Coordination, People Services, or a related HR function within a fast-paced or large-scale organization.

• Experience supporting both recruiting coordination and employee onboarding/HR operations functions.

• Hands-on experience with Workday, including employee data management, new hire processing, organizational changes, audits, and reporting.

• Demonstrated experience coordinating interviews, virtual hiring activities, candidate travel, and background check processes.

• Knowledge of onboarding procedures, offer administration, and new hire documentation management.

• Experience responding to employee and manager inquiries regarding HR programs, policies, and procedures.

• Proven ability to maintain personnel records, conduct audits, and ensure data accuracy.

• Strong written communication skills with experience creating HR documentation, guides, FAQs, and knowledge articles.

• Ability to work cross-functionally with HR teams, recruiters, managers, and business stakeholders.

• Experience handling confidential information with discretion and sound judgment.

• Strong customer service, organizational, and problem-solving skills.

• Continuous improvement mindset with a focus on optimizing processes and employee experiences.

Preferred Qualifications

• Experience within the gaming, entertainment, or technology industries.

• Experience working in a shared services, HR help desk, or People Operations environment.

• Familiarity with global HR processes and supporting distributed workforces.

Job Type & Location

This is a Contract position based out of Phoenix, AZ.

Pay and Benefits

The pay range for this position is $28.00 - $34.47/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 23, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.