People Ops & Talent Development Lead

Pro Coffee Gear; Austin (TX); Hybrid; USD 80,000 - 100,000; Full time

Job summary

A leading e-commerce company located in Austin, Texas is seeking a People Operations & Development Lead. This hybrid role involves managing the WHO hiring process, designing onboarding workflows, and developing performance management systems. Candidates should have over 5 years of People Operations or HR experience and be familiar with the WHO Hiring Method. This position offers a collaborative environment focusing on employee development and operational excellence.

Qualifications

• 5+ years of experience in People Operations, HR, or Talent Development roles.
• Deep familiarity with the WHO Hiring Method and scorecard-based hiring.
• Proven experience designing onboarding programs and performance management systems.
• Strong coaching, facilitation, and communication skills.

Responsibilities

• Manage the WHO hiring process and maintain high candidate experiences.
• Create and manage end-to-end onboarding workflows and plans.
• Establish performance review cadences and growth planning.
• Manage HR operations such as benefits administration and compliance.

Skills

People Operations experience

HR knowledge

WHO Hiring Method

Coaching skills

Communication skills

Tools

Asana

Notion

HubSpot

Job description

A leading e-commerce company located in Austin, Texas is seeking a People Operations & Development Lead. This hybrid role involves managing the WHO hiring process, designing onboarding workflows, and developing performance management systems. Candidates should have over 5 years of People Operations or HR experience and be familiar with the WHO Hiring Method. This position offers a collaborative environment focusing on employee development and operational excellence.