People Ops Coordinator: Benefits & Onboarding

Factory; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Factory in San Francisco is seeking a People Operations Coordinator to support daily HR functions, focusing on benefits administration, onboarding, records, and employee inquiries. You will work with payroll, benefit providers, and leadership to keep processes accurate, timely, and easy to understand.

Responsibilities include benefits enrollment, COBRA and leave coordination, onboarding/offboarding, HRIS maintenance, and HR reporting. A 2–4 year background in HR coordination is expected.

Qualifications

• 2–4 years of experience in HR coordination or benefits administration.
• Working knowledge of employee benefits and HR processes.
• Attention to detail and strong follow-through.
• Clear written and verbal communication.
• Ability to handle confidential information responsibly.
• Experience with HRIS, payroll, benefits, or applicant-tracking systems.
• Proficiency with spreadsheets, email, and document-management tools.
• Ability to manage several deadlines without losing accuracy.

Responsibilities

• Benefits administration: enrollments, changes, terminations, and open enrollment support.
• Onboarding/offboarding coordination and related paperwork.
• HRIS maintenance and data accuracy; vendor coordination.
• Payroll collaboration: review benefit deductions and employee changes.
• Produce standard HR reports and employment verifications.
• Improve HR procedures and document workflows.
• Provide admin support for employee programs, audits, and compliance.

Skills

HR coordination

Benefits administration

Payroll support

HRIS

Spreadsheet skills

Communication

Confidential information handling

Deadline management

Education

Associate or bachelor's degree in HR/business

Tools

Rippling HRIS

Job description

Factory in San Francisco is seeking a People Operations Coordinator to support daily HR functions, focusing on benefits administration, onboarding, records, and employee inquiries. You will work with payroll, benefit providers, and leadership to keep processes accurate, timely, and easy to understand.

Responsibilities include benefits enrollment, COBRA and leave coordination, onboarding/offboarding, HRIS maintenance, and HR reporting. A 2–4 year background in HR coordination is expected.