People Operations & Payroll Specialist

Fyul; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Free coffee and snacks

Professional development opportunities

Team-building events

Job summary

Printful is seeking an HR & Payroll Specialist to manage day-to-day payroll, benefits, HR systems, and compliance. You’ll be the first point of contact for employees, coordinate with the People Operations Team, and help ensure accurate records and timely processing.

Ideal candidates have 3–5 years in HR operations, payroll or benefits, strong Excel skills, and a attention to detail. This on-site role offers a comprehensive benefits package and growth opportunities within a fast-paced, global

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• 3–5 years of experience in HR operations, payroll or benefits administration.
• Hands-on experience with HR and payroll systems.
• Strong Excel skills, including working with large data sets, audits and reconciliations.
• Excellent attention to detail and accuracy, even with a high volume of work.
• Ability to handle confidential information with discretion.
• Clear, friendly communication and a customer-service mindset.

Responsibilities

• Be the first point of contact for employee questions about payroll, benefits, leave, HR systems and policies
• Manage the People Operations inbox and follow up quickly and clearly
• Escalate complex issues as they arise
• Process payroll changes, including new hires, terminations, pay changes, deductions and adjustments
• Validate timekeeping records and approvals, and help resolve timecard issues
• Prepare miscellaneous payroll items and assist with payroll preview audits and reconciliations
• Process garnishments and payroll deductions
• Support year-end payroll activities, including W-2 validation
• Process benefit enrollments, changes and terminations, including COBRA notifications
• Audit enrollments and eligibility between HR systems and carrier sites, and resolve discrepancies with carriers
• Reconcile monthly benefit invoices against enrollment files
• Support annual open enrollment, including communications, elections and audits
• Support 401(k) enrollments, contribution reconciliation and audit preparation
• Keep employee records and HR system data accurate and up to date
• Process employee status changes and monitor workflow approvals
• Run recurring reports and data audits, and correct inconsistencies
• Troubleshoot basic system issues and support user setup and deactivation
• Maintain I-9 records, track reverifications and manage E-Verify
• Track policy acknowledgements, required training and expiring documents
• Conduct personnel file and I-9 audits, and help prepare for internal and external audits
• Keep sensitive information secure and confidential

Skills

HR operations

Payroll systems

Excel data audits

Confidential information handling

Customer-service mindset

Time management

Education

Bachelor’s degree in Human Resources/Business Administration or related field

Job description

Printful is seeking an HR & Payroll Specialist to manage day-to-day payroll, benefits, HR systems, and compliance. You’ll be the first point of contact for employees, coordinate with the People Operations Team, and help ensure accurate records and timely processing.

Ideal candidates have 3–5 years in HR operations, payroll or benefits, strong Excel skills, and a attention to detail. This on-site role offers a comprehensive benefits package and growth opportunities within a fast-paced, global