People Operations & Payroll Specialist

Printify; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay and benefits

401k with company match

Free coffee and snacks

Personal and professional development

Global, inclusive team environment

Job summary

Printful is seeking an HR & Payroll Specialist to manage day-to-day payroll, benefits, HR systems, and compliance. You’ll be the first point of contact for employees and partner with People Operations and Talent Partners to shape the employee experience.

You will handle timekeeping, payroll changes, benefits enrollments, audits, and year-end activities while maintaining confidential records and supporting multi-state payroll needs.

Qualifications

• Bachelor’s degree in HR, business administration or a related field.
• 3–5 years of experience in HR operations, payroll or benefits administration.
• Hands-on experience with HR and payroll systems; strong Excel and data audits.

Responsibilities

• Be the first point of contact for employee questions about payroll, benefits, leave, HR systems and policies.
• Manage the People Operations inbox and follow up quickly and clearly.
• Escalate complex issues as they arise.
• Process payroll changes, including new hires, terminations, pay changes, deductions and adjustments.
• Validate timekeeping records and approvals, and help resolve timecard issues.
• Prepare miscellaneous payroll items and assist with payroll preview audits and reconciliations.
• Process garnishments and payroll deductions.
• Support year-end payroll activities, including W‑2 validation.
• Process benefit enrollments, changes and terminations, including COBRA notifications.
• Audit enrollments and eligibility between our HR systems and carrier sites, and resolve discrepancies with carriers.
• Reconcile monthly benefit invoices against enrollment files.
• Support annual open enrollment, including communications, elections and audits.
• Support 401(k) enrollments, contribution reconciliation and audit preparation.
• Keep employee records and HR system data accurate and up to date.
• Process employee status changes and monitor workflow approvals.
• Run recurring reports and data audits, and correct inconsistencies.

Skills

HR operations

Payroll processing

Benefits administration

HR systems experience

Excel proficiency

Discretion and confidentiality

Clear communication

Time management

Multi-state payroll

Education

Bachelor’s degree in Human Resources, Business Administration or a related field

Tools

HRIS/Payroll software

Job description

Printful is seeking an HR & Payroll Specialist to manage day-to-day payroll, benefits, HR systems, and compliance. You’ll be the first point of contact for employees and partner with People Operations and Talent Partners to shape the employee experience.

You will handle timekeeping, payroll changes, benefits enrollments, audits, and year-end activities while maintaining confidential records and supporting multi-state payroll needs.