People Operations Manager

Jobtailor; Los Angeles (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor is seeking a seasoned leader to own strategy, governance, and optimization of our People systems and related technologies in Los Angeles. You will drive adoption, data integrity, and process efficiency while partnering with Product and Engineering to automate workflows and improve employee tools.

You will build scalable workforce analytics, develop predictive models for attrition and planning, and deliver dashboards that enable proactive decision-making.

Qualifications

• Bachelor's degree in a relevant field (HR, IS, analytics, business, CS).
• 8+ years in HR technology, people analytics, workforce planning or BI.
• 5+ years leading enterprise-scale people systems or analytics initiatives.
• Experience partnering with Product, Eng. and Operations.
• Strong understanding of HRIS, ATS, ticketing systems, and automation platforms.
• Experience building workforce analytics dashboards and predictive models.
• Proven track record leading cross-functional programs in fast-growth, tech environments.
• Strong executive communication and stakeholder management skills.
• US work authorization for full-time employment.
• Must answer whether future sponsorship is required.

Responsibilities

• Own the strategy, governance, and optimization of People systems and related technologies.
• Drive system adoption, compliance, data integrity, and process efficiency.
• Partner with Product and Engineering to automate workflows and enhance employee-facing tools.
• Build and scale workforce analytics capabilities supporting business decision-making.
• Develop predictive models focused on attrition, talent attraction, mobility, planning, and labor risk.
• Deliver dashboards, KPIs, and insights enabling proactive workforce decisions.
• Lead AI strategy and adoption across the employee lifecycle.
• Implement AI-driven solutions for employee support, ticketing, self-service, and efficiency.
• Identify opportunities to automate manual processes and enhance employee experience.
• Partner with People, Product, Engineering, Operations, and Business Ops teams on workforce tech initiatives.
• Lead large-scale projects from design through implementation and adoption.
• Influence stakeholders through data-driven recommendations and measurable outcomes.

Skills

Executive communication

Cross-functional leadership

Influencing stakeholders

HR technology

Education

Bachelor's degree in HR/IS/Analytics

Tools

People Systems

Workforce management platforms

Ticketing systems

Employee-facing tools

Automation tools

Job description

• Own the strategy, governance, and optimization of People systems and related technologies
• Drive system adoption, compliance, data integrity, and process efficiency
• Partner with Product and Engineering to automate workflows and enhance employee-facing tools
• Build and scale workforce analytics capabilities supporting business decision-making
• Develop predictive models focused on attrition, talent attraction, internal talent mobility, workforce planning, and labor risk
• Deliver dashboards, KPIs, and insights enabling proactive workforce decisions
• Lead AI strategy and adoption across the employee lifecycle
• Implement AI-driven solutions for employee support, ticketing, self-service, and operational efficiency
• Identify opportunities to automate manual processes and enhance employee experience
• Partner with People, Product, Engineering, Operations, and Business Operations teams on workforce technology initiatives
• Lead large-scale projects from design through implementation and adoption
• Influence stakeholders through data-driven recommendations and measurable business outcomes

Requirements

• Bachelor's degree in Human Resources, Information Systems, Data Analytics, Business, Computer Science, or related field
• 8+ years of experience in HR Technology, People Analytics, Workforce Planning, Business Intelligence, or related functions
• 5+ years leading enterprise-scale people systems, analytics, or workforce technology initiatives
• Experience partnering with Product, Engineering, and Operations organizations
• Strong understanding of HRIS, ATS, ticketing systems, workflow automation, and workforce management platforms
• Experience building and deploying workforce analytics dashboards and predictive models
• Demonstrated success leading cross-functional programs in high-growth, technology-driven environments
• Strong executive communication and stakeholder management skills
• Currently authorized to work in the US on a full-time basis
• Must answer whether future sponsorship is required

Core Competencies

Demonstrates expertise in HR Technology and People Analytics, with a strong focus on workforce planning, predictive modeling, and AI-driven solutions to enhance employee experience and operational efficiency. Proven ability to lead cross-functional initiatives and influence stakeholders through data-driven insights.

Highest-signal resume keywords

• HR Technology Management
• Workforce Analytics Development
• Predictive Modeling
• AI Strategy Implementation
• Stakeholder Management

ATS Optimization Keywords

Hard Skills

• Workforce Planning
• Data Analytics
• Predictive Modeling
• Dashboard Development
• Workflow Automation
• HRIS
• ATS
• Business Intelligence
• Process Optimization
• Data Integrity

Soft Skills

• Executive Communication
• Cross-Functional Leadership
• Influencing Stakeholders

Industry Keywords

• Human Resources
• Data-Driven Decision Making
• Employee Lifecycle
• Operational Efficiency
• Compliance

Tools & Technologies

• People Systems
• Workforce Management Platforms
• Ticketing Systems
• Employee-Facing Tools
• Automation Tools