People & Operations Lead — Fast-Paced Restaurant

Wendy; Saint Clair Shores (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Wendy's restaurant in Michigan seeks a dynamic People & Operations Lead to oversee daily operations and staff with a focus on staffing, training and scheduling. You will identify top talent, coach teams, and partner with the General Manager to create a fun, respectful work environment while driving guest satisfaction and store performance.

You will travel between locations as needed and ensure compliance with food safety standards, while upholding Wendy's values and customer-first service.

Qualifications

• Leader with experience managing teams in fast-paced settings.
• High school diploma or GED required; college/military background a plus.

Responsibilities

• Lead and develop shift teams to deliver consistent guest experiences.
• Coach and support team under General Manager guidance.
• Oversee staffing, training and scheduling to optimize performance.
• Be the face of Wendy's to new hires and help build a 5-star team.

Skills

Team leadership

Staff scheduling

Staff training

Food safety

Communication

Performance coaching

Education

High school diploma or GED

Tools

POS systems

Restaurant equipment

Job description

Wendy's restaurant in Michigan seeks a dynamic People & Operations Lead to oversee daily operations and staff with a focus on staffing, training and scheduling. You will identify top talent, coach teams, and partner with the General Manager to create a fun, respectful work environment while driving guest satisfaction and store performance.

You will travel between locations as needed and ensure compliance with food safety standards, while upholding Wendy's values and customer-first service.