People Operations Generalist

Snap; Los Angeles (CA); On-site; USD 81,000 - 121,000; Full time

Benefits offered by this job

Paid parental leave

Medical coverage

Mental health support

Equity eligibility

Job summary

Snap Inc. seeks an HR Operations professional to support onboarding, performance cycles, and data integrity in Workday. You will drive process improvements, generate standard and ad hoc reports, and help manage sensitive employee information with discretion.

Ideal candidates will have 2+ years of HR experience, strong communication, and a collaborative approach. This role emphasizes AI-assisted workflow optimization and a default together office-first policy.

Qualifications

• 2+ years of professional HR experience.
• Familiarity with Workday or similar HRIS.
• Strong written and verbal communication.
• Ability to handle confidential information with discretion.
• Proactive, collaborative, and results‑driven.

Responsibilities

• Support onboarding, performance and promotion cycles, communications and team member support.
• Identify and implement process improvements to increase efficiency, consistency, and employee experience of People programs.
• Maintain accurate employee and program data in Workday and related systems in partnership with HRIS.
• Prepare recurring and ad hoc operational reports, including headcount, new hires, promotions, and departures.
• Respond to operational inquiries, provide routine guidance, and route matters to the appropriate People partner, as needed.
• Handle sensitive employee information with discretion and follow applicable People processes and compliance guidance.
• Utilize AI tools to optimize workflows and increase efficiency in People Operations processes.
• Support change communications and adoption activities for new or updated People programs.

Skills

HR knowledge

Communication

Prioritization

Discretion

Collaboration

Tools

Workday

Google Workspace

Job description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services. The People Team drives our values of being kind, smart and creative across Snap's global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA (Inclusion, Diversity, Equity, and Awareness), HR Tech, People Analytics, People Services, Council, Learning & Development, and Employee Relations.

What you’ll do:

• Support People Operations programs and projects including onboarding, performance and promotion cycles, communications and team member support.
• Identify and implement process improvements that increase the efficiency, consistency, and employee experience of People programs.
• Maintain accurate employee and program data in Workday and related systems in partnership with HRIS.
• Prepare recurring and ad hoc operational reports, including headcount, new hires, promotions, and departures.
• Respond to operational inquiries, provide routine guidance, and route matters to the appropriate People partner, as needed.
• Handle sensitive employee information with discretion and follow applicable People processes and compliance guidance.
• Utilize AI tools to optimize workflows and increase efficiency in People Operations processes.
• Support change communications and adoption activities for new or updated People programs.

Knowledge, Skills & Abilities:

• Knowledge of core HR processes and employee lifecycle practices.
• Strong written, verbal, and interpersonal communication skills.
• Ability to prioritize multiple tasks, maintain attention to detail, and meet deadlines.
• Proficiency with Google Workspace and Workday or comparable HR system.
• Ability to exercise discretion when handling confidential employee information.
• Collaborative, proactive, and solutions-oriented approach to work.

Minimum Qualifications:

• 2+ years of relevant professional experience

Preferred Qualifications:

• Experience using Workday or another HR information system.
• Experience utilizing AI to prepare reports and dashboards to illustrate data analysis.
• Experience supporting People programs in a technology or high-growth environment.

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

Default Together Policy at Snap:

At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate.

Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits:

• paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!

Compensation In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future. Zone A (CA, WA, NYC): The base salary range for this position is $81,000-$121,000 annually. Zone B: The base salary range for this position is $77,000-$115,000 annually. Zone C: The base salary range for this position is $69,000-$103,000 annually.

This position is eligible for equity in the form of RSUs.

Curious what it's like to work at Snap? Meet the people behind our products and discover how our values shape the way we create, innovate, and connect.

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