People Operations Coordinator - HR Support & Benefits

Surepoint; United States, Northern America, Americas; On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Disability Insurance

Health Savings Accounts

401K with employer match

Flexible PTO & holidays

Employee Assistance Program

Summer Flex Fridays

Job summary

SurePoint Technologies in the United States seeks a thoughtful People Operations Coordinator to support employees, candidates, and managers. You’ll join a small three-person People team, handling onboarding, benefits, inquiries, and process improvements.

You’ll be the point of contact for interview scheduling, benefits enrollment, and employee changes, ensuring accurate records and smooth experiences across the employee lifecycle. This role emphasizes organization, tact, and service mindset.

Qualifications

• Two years of experience in people operations or HR coordination.
• Experience supporting benefits enrollment or vendor coordination.
• Strong attention to detail and ability to manage multiple tasks with varying deadlines.
• Clear, professional, and approachable communication skills.
• Comfort with spreadsheets and confidential information.
• Service-focused mindset with good judgment and consistent follow-through.
• SharePoint or Paylocity experience is a plus.

Responsibilities

• Monitor the People Team inbox and route questions to the right person.
• Coordinate interviews, candidate communications, background checks, and prehire paperwork.
• Guide new employees and contractors through onboarding and lead new-hire orientation.
• Process routine benefits enrollments, life-event changes, and eligibility updates.
• Help employees navigate benefit resources and connect with vendors when needed.
• Coordinate administrative steps for leaves and track dates/documents.
• Partner with Payroll, IT, Finance, and managers on employee changes, new hires, and departures.
• Maintain accurate employee information, records, forms, and People Team resources.
• Coordinate offboarding tasks and unemployment claim administration.
• Help plan employee events and recognition programs.
• Notice recurring questions or process gaps and suggest improvements.
• Handle sensitive information with care and know when to bring in support.

Skills

People operations

HR coordination

Education

Associate or Bachelor's degree

Tools

Microsoft tools

SharePoint

Paylocity

Job description

SurePoint Technologies in the United States seeks a thoughtful People Operations Coordinator to support employees, candidates, and managers. You’ll join a small three-person People team, handling onboarding, benefits, inquiries, and process improvements.

You’ll be the point of contact for interview scheduling, benefits enrollment, and employee changes, ensuring accurate records and smooth experiences across the employee lifecycle. This role emphasizes organization, tact, and service mindset.