People Operations Coordinator

Baseten; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Home-office stipend

In-person team summits

Unlimited PTO

Health insurance

Parental leave

401(k) plan

Learning budget

Job summary

Baseten is seeking a People Operations Coordinator to own the onboarding experience for every new hire, from offer through Day 1, in a remote-first environment with a San Francisco office option. You will collect documentation, greet new hires, assist with sessions, and help keep onboarding on track as we grow.

You will partner with IT, Workplace, and Global Mobility to ensure access, equipment, and smooth start logistics, while coordinating background checks and HRIS profiles.

Qualifications

• 2-4 years in a high-volume coordination or operations role.
• Based in San Francisco and able to work in the office 3+ days per week.
• Extremely clear written communicator.
• Extremely organized and detail-oriented with a tactical, get it done approach.
• Experience incorporating AI tools, such as Claude, into workflows.

Responsibilities

• Own the onboarding experience from offer signature through Day 1.
• Ensure completion of onboarding tasks (background checks, Form I-9s, HRIS profiles).
• Coordinate travel logistics and start location arrangements.
• Partner with Global Mobility on immigration matters that may affect start dates.
• Support day one and SF week one onboarding programs with managers and buddies.
• Collaborate with IT and Workplace to ensure access, equipment, and desks on day one.
• Oversee onboarding platform logistics and vendor relationships.
• Evolve the role across the employee lifecycle and automate repetitive steps.

Skills

Clear written communication

Highly organized

Automation mindset

AI tooling integration

HRIS and onboarding platforms

Strong presentation skills

Tools

Claude AI

HRIS

Onboarding platforms

Job description

• We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey
• As our People Operations Coordinator, you’ll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow
• The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office
• Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
• Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
• Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
• Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
• Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
• Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
• Handle sensitive employee information with discretion

Benefits

• Remote-first work environment. The Baseten team is welcome to work from wherever they want; fully remote, in our San Francisco office, or a mix of both. Today, our team (including our founding team) is spread across the United States, Canada, and Armenia. We provide a $1,000 stipend for you to make your home-office comfortable and productive
• Regular in-person team summits. We get together as a team three times a year to plan, workshop, and most importantly, get to know each other better
• Unlimited PTO. We ask that everyone take at least 4 weeks of vacation. And we have a company-wide break between Christmas and New Year’s Day
• Full healthcare coverage. Medical, dental and vision insurance for you and your family
• Paid parental leave. 16-weeks fully paid parental leave (adoptive and non-birth parents included) and flexibility with schedules while returning to work
• Company-sponsored 401(k) for you to contribute to
• Learning and development budget. We encourage you to take classes, attend conferences, and invest in your craft and we’ll cover expenses to make it happen

Qualifications

• 2-4 years in a high-volume coordination or operations role - People function preferred
• Based in San Francisco and able to work in the office 3+ days per week
• Extremely clear written communicator
• Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don’t get dropped on your watch
• Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration
• Self-directed and comfortable with ambiguity
• Experience working with recruiting, HRIS and onboarding platforms and related People systems
• Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
• Strong spreadsheet skills, including comfort working with formulas and organizing complex data
• Experience at a fast-growing startup