People Programs Lead

United States Digital Space LLC; United States; Hybrid; USD 103,000 - 128,000; Full time

Job summary

United States Digital Space LLC in San Francisco offers a hybrid role as People Programs Lead, guiding onboarding and the full new-hire journey to empower employees.

You’ll host new hires, blend operations with engaging facilitation, and act as a core engine across Talent Management, designing resources and mentoring programs. If you thrive in a fast-paced tech environment and love turning data into actionable insights, this role is for you.

Qualifications

• 3+ years of hands-on program management within Talent Management, People Ops, or L&D.
• Outstanding facilitation and presentation skills for in-person and remote sessions.
• Ability to navigate IT, Workplace, Recruiting stakeholder landscapes independently.
• fluency pulling and analyzing qualitative and quantitative data to drive iteration.
• Proactive, detail-oriented attitude with a track record of driving initiatives.

Responsibilities

• Own global onboarding cohorts end-to-end, from preboarding to first-90-days curriculum.
• Partner cross-functionally with IT, Workplace, Recruiting and People Partners to optimize the program.
• Deliver quarterly performance recaps and evolution proposals to People leadership.
• Maintain mentorship initiatives by pairing mentors and tracking feedback.

Skills

Program management

Facilitation

Cross-functional ops

Data analytics

Ownership mindset

Job description

Why join us

the company is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, the company enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. the company’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on the company, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at the company allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

People Team at the company

The People team builds and sustains the culture that powers the company. We focus on talent, growth, and the employee experience; creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

What You’ll Do

As our People Programs Lead, you will be the face of employee onboarding, owning the entire new hire journey end-to-end to empower, equip, and enable the company employees. You’ll serve as the primary host and first friendly face new hires meet, blending operational excellence with engaging facilitation both in our hubs and remotely. Beyond onboarding, you’ll act as a core engine across our Talent Management portfolio, designing resources, automating continuous processes, scaling mentorship programs, and translating data into actionable insights for People leadership. If you play to win and want to directly shape high-performing teams, this role is your canvas.

Responsibilities

• Own global onboarding cohorts end-to-end: from preboarding logistics to facilitating live onboarding sessions, readiness to the first-90-days curriculum and executive setups, ensuring an exceptional, seamless candidate experience.

• Partner cross-functionally with IT, Workplace, Recruiting, People Business Partners, and external partners to resolve edge-case scenarios and optimize the program over time.

• Deliver quarterly performance recaps and strategic evolution proposals to People leadership. Measure program efficacy using new hire surveys and completion analytics.

• Maintain ongoing mentorship initiatives by pairing mentors, tracking feedback, and building clear documentation to sustain long-term engagement.

• Operate as a "utility player" across the company’s entire talent management portfolio, including supporting projects in employee engagement, rotational or mobility programs, learning & development, and performance programs.

Requirements

• Experience: 3+ years of hands-on program management experience within Talent Management, People Operations, or L&D, ideally in a fast-paced tech environment.

• Facilitation & Presentation: Outstanding communication skills and a passion for leading engaging, high-energy facilitation sessions both in-person and remotely.

• Cross-Functional Operations: Proven ability to navigate complex stakeholder landscapes (IT, Workplace, Recruiting) and independently resolve ad-hoc operational scenarios.

• Data & Analytics Fluency: Comfort pulling and analyzing both qualitative survey feedback and quantitative metrics to validate program health and drive iteration.

• Ownership Mindset: A proactive, "utility player" attitude with strong attention to detail and a track record of driving initiatives independently.

Bonus points

• You have run a company-wide onboarding program before and you’d enthusiastically want to own that at the company

• A desire to stretch beyond onboarding over time into ownership of broader Talent Management functions such as employee engagement, rotational or mobility programs, learning & development, or more.

• You thrive on novelty, autonomy, and challenge. You “play to win”

Compensation

The expected salary range for this role is $103,000 - $128,000. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

the company LLC is a wholly owned subsidiary of Capital One, N.A.