- As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality
- This role is hands‑on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees
- This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high‑touch hospitality with high‑precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last‑mile details behind the scenes so the office runs smoothly every day
- Collaborate on a thoughtful calendar of employee‑facing events with your WPX (Workplace Experience) teammates
- Own location‑based programming for your building
- Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on‑the‑ground execution
- Track budgets, contracts, and feedback to continuously improve quality and efficiency
- Serve as the first point of contact for employees and guests, creating a welcoming, professional experience
- Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs
- Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs
- Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements)
- Partner with the IT team to ensure office‑facing systems (A/V, conference rooms, access workflows) function reliably
- Identify and implement process improvements that reduce friction and increase reliability
- Support new hire onboarding logistics, including workspace setup
- Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments
- Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement
- Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed
Benefits
- Remote‑first work environment. The Baseten team is welcome to work from wherever they want; fully remote, in our San Francisco office, or a mix of both. Today, our team (including our founding team) is spread across the United States, Canada, and Armenia. We provide a $1,000 stipend for you to make your home‑office comfortable and productive
- Regular in‑person team summits. We get together as a team three times a year to plan, workshop, and most importantly, get to know each other better
- Unlimited PTO. We ask that everyone take at least 4 weeks of vacation. And we have a company‑wide break between Christmas and New Year’s Day
- Full healthcare coverage. Medical, dental and vision insurance for you and your family
- Paid parental leave. 16‑weeks fully paid parental leave (adoptive and non‑birth parents included) and flexibility with schedules while returning to work
- Company‑sponsored 401(k) for you to contribute to
- Learning and development budget. We encourage you to take classes, attend conferences, and invest in your craft and we’ll cover expenses to make it happen
Calm under pressure, adaptable, and proactive about solving problems before they escalateExperience bringing people together and creating space for culture in a rapidly changing environmentAvailability to accommodate early or late hours as needed for event production and onsite coordinationAvailability and interest in being onsite in our San Francisco HQ five days a weekStrong vendor management skills, including working through issues quickly and professionallyClear written and verbal communication skillsExcellent organizational habits and follow-through, with comfort juggling multiple requests at once3–5+ years of experience in office management, workplace operations, facilities coordination, or a related roleHigh attention to detail and pride in running a tight, welcoming office