People Operations Coordinator

Baseten; San Francisco, Northern (CA, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equity

Medical insurance

Flexible PTO

Parental leave

Fertility stipend

401(k)

Job summary

Baseten in San Francisco is hiring a People Operations Coordinator to own the onboarding experience for new hires, from offer to Day 1, and to help scale onboarding as the company grows. You will coordinate documentation, background checks, travel, IT access, and workspace setup, partnering with Global Mobility and IT teams.

The role emphasizes a high-volume, detail-oriented approach, with 2–4 years in a related coordination or operations role, strong written communication, and the ability to

Qualifications

• 2–4 years in a high-volume coordination or operations role (People function preferred).
• Extremely organized and detail-oriented with a tactical, get-it-done approach.
• Self-directed and comfortable with ambiguity.
• Extremely clear written communicator.

Responsibilities

• Own the full onboarding experience for every new hire, including day 1 communications, background checks, Form I-9s, HRIS setup, and travel coordination.
• Support day one and SF Week One onboarding programs, coordinating with managers and buddies, room booking, and start location logistics.
• Partner with IT and Workplace to ensure access, equipment, and desk readiness on day one.
• Manage onboarding platform logistics and vendor relationships on a day-to-day basis.
• Support broader employee lifecycle tasks as the role evolves, including changes in role or location moves.
• Propose automations and process improvements to streamline onboarding tasks.

Skills

Highly organized

Attention to detail

Communication

Self-directed

Ambiguity tolerance

Tools

HRIS

Onboarding platforms

Spreadsheets

Job description

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.

THE ROLE

We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.

RESPONSIBILITIES

• Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
• Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
• Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
• Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
• Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
• Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
• Handle sensitive employee information with discretion

REQUIREMENTS

• 2-4 years in a high-volume coordination or operations role - People function preferred
• Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch
• Self-directed and comfortable with ambiguity
• Extremely clear written communicator
• Based in San Francisco and able to work in the office 3+ days per week

NICE TO HAVE

• Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
• Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.
• Experience working with recruiting, HRIS and onboarding platforms and related People systems.
• Strong spreadsheet skills, including comfort working with formulas and organizing complex data.
• Experience at a fast-growing startup

BENEFITS

• Competitive compensation, including meaningful equity
• (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
• Paid parental leave
• Fertility and family-building stipend through Carrot
• (U.S. only) Company-facilitated 401(k)
• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).