People Operations – Benefits Generalist

Jobtailor; New York (NY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in New York is seeking a results-driven HR Benefits Administrator to manage the daily administration of US medical, dental, vision, life, leaves of absence, and 401(k) programs. You will coordinate the annual benefits open enrollment and act as the primary contact for vendors.

You will maintain Dayforce data, process lifecycle changes, oversee leaves in Cocoon, support payroll collaboration with US teams, and produce accurate reports using advanced Excel skills.

Qualifications

• Experience in human resources or benefits administration.
• Advanced Excel skills for data entry, analysis, and reporting.
• Right to work in the United States.
• Ability to work a hybrid schedule with three days in our New York office.
• Experience in US benefits administration, including open enrollment processes, 401(k) plans, and leave management systems.
• Experience navigating HRIS databases, specifically using Dayforce to process lifecycle changes and generate reports.

Responsibilities

• Manage daily administration of US medical, dental, vision, life, leaves of absence, and 401(k) programs.
• Coordinate the annual benefits open enrollment process from early planning through to final implementation.
• Act as the primary contact for benefits vendors and brokers to handle billing, invoicing, and service performance.
• Maintain complete data accuracy in Dayforce, processing employee lifecycle changes, onboarding, and offboarding queries.
• Oversee employee leaves of absence in Cocoon, guiding colleagues and managers.
• Partner with UK payroll teams to process accurate and timely payroll for US and Canada employees.
• Report into the People Business Partner.
• Manage HRIS data and benefits operations from the New York office.
• Serve as the primary contact for US colleagues regarding medical, dental, vision, life, and leave of absence queries.
• Keep records complete and audit-ready.
• Use Excel to simplify complex processes and support accurate benefits administration.

Skills

HRIS Navigation

Advanced Excel

Benefits Administration

Open Enrollment

Leave Management

Data Entry

Reporting

Vendor Management

US Compliance

Tools

Dayforce HRIS

Cocoon

Job description

• Manage the daily administration of US medical, dental, vision, life, leaves of absence, and 401(k) benefits programs
• Coordinate the annual benefits open enrollment process from early planning through to final implementation
• Act as the primary contact for benefits vendors and brokers to handle billing, invoicing, and service performance
• Maintain complete data accuracy in Dayforce, processing employee lifecycle changes, onboarding, and offboarding queries
• Oversee employee leaves of absence in Cocoon, guiding colleagues and managers
• Partner with UK payroll teams to process accurate and timely payroll for US and Canada employees
• Report into the People Business Partner
• Manage HRIS data and benefits operations from the New York office
• Serve as the primary contact for US colleagues regarding medical, dental, vision, life, and leave of absence queries
• Keep records complete and audit-ready
• Use Excel to simplify complex processes and support accurate benefits administration

Requirements

• Professional experience in human resources, benefits administration, or people operations
• Experience using Microsoft Excel for data entry, analysis, and basic reporting
• Right to work in the United States
• Ability to work a hybrid schedule with three days in our New York office
• Experience in US benefits administration, including open enrollment processes, 401(k) plans, and leave management systems
• Experience navigating HRIS databases, specifically using Dayforce to process lifecycle changes and generate reports
• Advanced Excel skills, including building pivot tables, writing formulas, and verifying large datasets
• Strong relationship management skills to liaise with external benefits brokers, providers, and regional vendors
• Strong written communication skills to write engaging employee benefits newsletters, guides, and updates
• Ability to organize competing priorities and translate complex regulations into clear, practical guidelines

Core Competencies

Demonstrates expertise in US benefits administration, including open enrollment processes, 401(k) plans, and leave management systems, while effectively managing HRIS data and maintaining data accuracy in Dayforce. Strong relationship management and communication skills are essential for liaising with benefits vendors and providing clear guidance to employees.

Highest-signal resume keywords

• US Benefits Administration
• Dayforce HRIS Management
• Advanced Microsoft Excel Skills
• Relationship Management
• Written Communication

ATS Optimization Keywords

Hard Skills

• Benefits Administration
• Open Enrollment Processes
• 401(k) Plans
• Leave Management Systems
• Data Entry
• Data Analysis
• HRIS Navigation
• Report Generation
• Pivot Tables
• Formulas

Soft Skills

• Relationship Management
• Organizational Skills
• Communication Skills

Industry Keywords

• Human Resources
• People Operations
• Employee Lifecycle Changes
• Benefits Vendors
• Billing and Invoicing

Tools & Technologies

• Dayforce
• Cocoon
• Microsoft Excel