Benefits Coordinator

Jobtailor; Avon (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Quanta is seeking a Benefits Administrator to serve as liaison between Quanta and employees on benefit plans. You will respond to employee questions via email, phone, or ServiceNow, advise on eligibility, coverage, and other benefits matters, and be the first contact for the benefits team at the Avon site.

This role handles high-volume, detail-oriented tasks, maintains benefit materials, processes elections in the payroll system, audits files, and assists with FMLA eligibility and leave

Qualifications

• Associate’s or Bachelor’s degree in HR, Business Admin, or related field preferred.
• PHR or HR certification is a plus.
• 3–4 years of HR/benefits administration experience required.
• FMLA, ERISA, HIPAA, COBRA familiarity.
• Experience with HRIS systems (JDE E1, Workday) preferred.
• Ability to manage high-volume, detail-oriented administrative work.
• Ability to communicate outcomes clearly to employees and managers.

Responsibilities

• Provide customer service as liaison between Quanta and employees regarding benefit plans.
• Respond to employee questions via email, phone or ServiceNow requests.
• Advise employees on benefit eligibility, coverage and other benefit matters.
• Serve as first point of contact for the benefits team.
• Escalate complex or sensitive situations to Senior Benefits Analyst or Leave Advisor.
• Partner with site teams to maintain inventory of benefit materials.
• Distribute weekly, monthly and quarterly benefit reports to sites.
• Schedule and meet with new project site teams to review state sick leave process.
• Maintain weekly benefit file by uploading and entering new benefit elections into payroll system.
• Confirm benefit elections and audit file accuracy.
• Complete weekly arrears reporting and validate payroll deductions.
• Ensure benefits transfers and payroll deduction amounts are accurate.
• Determine FMLA eligibility separately from leave case management.

Skills

Benefits Administration

FMLA Eligibility

Detail-Oriented Work

Communication

Customer Service

Problem-Solving

Education

Bachelor's degree in HR or related field

PHR certification (preferred)

Tools

ServiceNow

JDE E1

Workday

Job description

• Provide customer service as a liaison between Quanta and employees regarding benefit plans
• Respond to employee questions via email, phone calls, or ServiceNow requests
• Advise employees on benefit eligibility, coverage, and other benefit matters
• Serve as the first point of contact for the benefits team
• Escalate complex or sensitive situations to the appropriate Senior Benefits Analyst or Leave Advisor
• Partner with site teams to maintain inventory of benefit materials
• Distribute weekly, monthly, and quarterly paid sick leave reports to sites
• Schedule and meet with new project site teams to review the state sick leave process
• Maintain the weekly benefit file by uploading and entering new benefit elections into the payroll system
• Confirm benefit elections and audit file accuracy
• Complete weekly arrears reporting and validate payroll deductions
• Ensure benefits transfers and payroll deduction amounts are accurate
• Determine FMLA eligibility separately from leave case management

Requirements

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and experience
• PHR or relevant HR certification is a plus
• 3–4 years of HR, benefits administration, or related experience required
• Familiarity with FMLA eligibility requirements and leave administration processes required
• Working knowledge of ERISA, HIPAA, COBRA, and FMLA
• Ability to manage high-volume, detail-oriented administrative work accurately and consistently
• Experience with benefits systems such as JDE E1, Workday, or similar HRIS preferred
• Working knowledge of FMLA eligibility criteria, required documentation, and determination timelines
• Ability to apply FMLA criteria accurately and communicate outcomes clearly to employees and managers
• Familiarity with health and welfare, retirement, and leave program administration
• Ability to process HRIS transactions accurately and identify data discrepancies

Core Competencies

Demonstrates expertise in benefits administration, including FMLA eligibility, ERISA, HIPAA, and COBRA compliance. Proficient in managing high-volume administrative tasks while ensuring accuracy in payroll deductions and benefit elections.

Highest-signal resume keywords

• Benefits Administration
• FMLA Eligibility
• HRIS Experience
• Detail-Oriented Work
• HR Certification

ATS Optimization Keywords

Hard Skills

• Benefits Administration
• FMLA Eligibility
• Payroll Processing
• Data Validation
• Benefits Systems

Soft Skills

• Communication
• Customer Service
• Problem-Solving

Certifications & Qualifications

• PHR

Industry Keywords

• ERISA
• HIPAA
• COBRA
• Health and Welfare Administration
• Leave Program Administration

Tools & Technologies

• ServiceNow
• JDE E1
• Workday