People Operations Associate

Blue Sage Management Group; St. Louis (MO); On-site; USD 48,000 - 72,000; Full time

Job summary

Blue Sage Management Group is seeking a People Operations Associate to manage the full employee lifecycle across multiple locations. The role collaborates with practice leaders, clinical leaders, payroll, and other partners to ensure accurate, timely, and confidential HR processes.

Ideal candidates are highly organized, able to manage multiple priorities, eager to learn, and excited to help build and improve People Operations as the organization grows.

Qualifications

• Bachelor’s degree in HR, business, organizational leadership, psychology, communications, or related field preferred but not required.
• 1–3 years of HR experience.
• HR certifications are a plus but not required.
• Experience with HRIS, payroll systems, and benefits software is desirable.

Responsibilities

• Provide consistent People Operations support across all Blue Sage locations.
• Support recruiting processes: postings, applications, interviews, and metrics in ATS.
• Coordinate offers and pre-employment onboarding, including background checks and HRIS onboarding.
• Assist with onboarding activities and tracking 30-, 60-, 90-, and 365-day milestones.
• Maintain confidential employee records and assist payroll with HRIS navigation.
• Support leave management, performance management, and employee development initiatives.
• Assist with benefits administration and annual Open Enrollment, and resolve HR-related queries.

Skills

Recruiting & candidate experience

HR policy & compliance

Cross-location coordination

Data privacy & confidentiality

Education

Bachelor's degree in HR/related field

Tools

HRIS systems

Payroll systems

Google Workspace

Microsoft Office

Employee Navigator

Job description

The People Operations Associate supports the full employee lifecycle from recruiting and pre-employment through onboarding, benefits, HRIS administration, employee changes, compliance, engagement, and offboarding.

This role works closely with the practice leaders, clinical leaders, employees, payroll, and other business partners to ensure People Operations processes are completed accurately, timely, consistently, and confidentially across all Blue Sage locations.

Because Blue Sage is a growing multi-location healthcare organization, the ideal candidate is highly organized, comfortable managing multiple priorities, willing to learn, and interested in helping build and improve People Operations processes as the organization grows.

Key responsibilities

Multi-Site Practice Support: Provide consistent People Operations support across all Blue Sage locations while building positive relationships with Business Managers, clinical leaders, providers, and employees. Support practice visits, HR initiatives, process consistency, and the identification of opportunities for improvement.

Recruiting & Candidate Experience: Support the full recruiting process by managing job postings, reviewing applications, coordinating interviews, and maintaining recruiting metrics within the Applicant Tracking System (ATS). Ensure candidates and hiring managers experience a professional, organized, and consistent hiring process.

Offers & Pre-Employment Onboarding: Coordinate the offer and pre-employment process, including preparing offer letters, initiating background checks, and managing electronic onboarding through the HRIS. Ensure all required new-hire documentation, employment verification, and acknowledgments are accurately completed before employment begins.

New Hire Onboarding: Support a welcoming and consistent onboarding experience by coordinating with hiring managers, providing onboarding resources, and tracking completion of 30-, 60-, 90-, and 365-day onboarding activities. Gather feedback and identify opportunities to improve the new-hire experience.

HRIS & Employee Records: Maintain accurate, complete, and confidential employee records within Blue Sage's HR systems, including routine audits and documentation management. Assist employees, managers, and payroll with HRIS navigation, employee information, payroll setup, and routine system-related questions.

Leave of Absence Administration: Provide administrative support for employee leave requests by monitoring leave status, tracking anticipated return-to-work dates, and coordinating information with managers and payroll. Escalate complex or legally protected leave matters to the Senior Director of HR.

Performance Management & Employee Development: Support performance management and employee development by tracking review schedules, coordinating training activities, monitoring completion requirements, and communicating deadlines to managers and employees.

Benefits Administration: Support employee benefits administration, including new-hire enrollment, annual Open Enrollment, qualifying life events, HSA administration, and 401(k) processes. Maintain accurate benefit records, assist with monthly reconciliations, and coordinate information between employees, payroll, benefit systems, and providers.

Employee Engagement & Culture: Support initiatives that strengthen employee engagement, recognition, communication, and workplace culture. Assist with employee surveys, company events, and programs that reinforce Blue Sage's mission and core values.

Offboarding & Employee Separations: Support initiatives that strengthen employee engagement, recognition, communication, and workplace culture. Assist with employee surveys, company events, and programs that reinforce Blue Sage's mission and core values.

People Analytics & Reporting: Maintain and prepare accurate People Operations metrics and reports, including recruiting, turnover, headcount, onboarding, training, and employee documentation compliance. Support HR leadership by identifying trends, monitoring key performance indicators, and preparing information for leadership scorecards and decision-making.

Qualifications

Education: Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, Psychology, Communications, or a related field preferred but not required.

Experience: At least one - three years of previous HR experience..

Certifications: HR certifications are nice to have, but not required.

Technical skills: Human Resources Information Systems (HRIS), Payroll Systems, AI, Google platform, Microsoft Suite, and benefits software Employee Navigator a plus.