People Operations Analyst

Stefanini; New York (NY); Hybrid; USD 55,000 - 62,000; Full time

Job summary

Stefanini in New York, NY seeks a People Operations Analyst to support strategic HR projects, data analysis, and system optimization. The role focuses on HRIS changes, data governance, and cross-functional collaboration within a hybrid work model.

The position requires a Bachelor’s degree in Business/HR/Finance or related experience, plus 3+ years in a systems/process oriented role and proficiency with Workday and ServiceNow. W2 candidates only.

Qualifications

• Bachelor's Degree in Business, HR, or Finance OR equivalent related experience.
• At least 3 years of experience in a systems/process focused role (preferred).
• Proficiency and Hands-on experience in Workday, and ServiceNow experience ideal.

Responsibilities

• Support diverse strategic People projects and BAU systems issues; troubleshoot and provide solutions.
• Perform user acceptance testing for changes in sprint cycles; maintain test documentation.
• Conduct regular data audits and validations to ensure data integrity in People data.
• Gather requirements and prioritize projects for system optimization roadmap.
• Create and maintain requirements for changes to HRIS and ticketing systems.

Skills

Project management

Process improvement

Organization

Communication

Education

Bachelor's Degree in Business, HR, or Finance

Tools

Workday

ServiceNow

Microsoft Office

Google Workspace

Job description

Join us to co-create solutions for a better future!

Job Details

Human Resources

People Operations Analyst New York, NY

Posted: 11/12/2026

Job Description

Job ID#: 65411

Job Category: Human Resources

Position Type: Contract

Duration: 12+ monts

Remaining Positions: 1

Work schedule: Hybrid (3 days onsite and 2 days remote)

Possible assignment extension to 12 months

Possible T-P opportunity for the right candidate

W2 Candidates Only

Responsibilities:

Reporting to the Manager, People Strategy & Operations, the People Operations Analyst is responsible for supporting a diverse variety of key strategic People projects, performing data analysis, training & development around systems and processes, and assisting with company wide change management initiatives. You will help the People team with strategic and transformation initiatives by serving as an enablement partner who sets high standards, establishes processes, and applies best practices. You will deliver quality, effective, and timely project updates, meet project deadlines and maintain project documentation.

About the Role:

• Assist on a diverse variety of key strategic People (human resources) projects along with supporting BAU (business as usual) systems issues, troubleshooting and solutions
• Perform thorough user acceptance testing for change delivery in every sprint cycle for all BAU and optimization changes. Maintain a repository of documentation on test scripts, screenshots and scenarios
• Perform regular data audits and validations to identify and correct data discrepancies and ensure the accuracy and integrity of People data
• Support information gathering sessions, requirement documentation, and prioritization of projects for the larger system optimization roadmap
• Create, maintain and document requirements for new changes and updates to the HRIS system and ticketing system
• Build, maintain and disburse internal process documentation, user guides and quick reference guides for changes delivered in People systems, data audits and for end-to-end workflows and processes
• Work across aspects of HR systems such as assistance in trainings sessions, data clean up, audits and roadmap and build process guides and playbooks for data governance
• Identify opportunity areas where HR process management and reengineering can significantly impact efficiency, quality, profitability, and employee experience
• Develop relationships with cross-functional teams across the organization working with them to enhance and optimize our systems and ways of working and deliver key projects and changes.

Job Requirements Details:Education & Experience:

• Bachelor's Degree in Business, HR, or Finance OR equivalent related experience
• At least 3 years of experience in a systems/process focused role (preferred)
• Proficiency and Hands-on experience in Workday, and ServiceNow experience ideal.

Technical Skills:

• Proficiency in Microsoft Office suite and/or Google Workspace
• Strong project management skills with an interest in process improvement and organizational efficiency

Core Competencies:

• Growth Mindset: An intrinsic curiosity to learn, ambition to learn and innovate, and a drive to grow within the HR function
• Problem Solving & Execution: Proactive problem-solver who can think ahead to prevent issues, remain calm under pressure, and drive successful outcomes on complex challenges
• Organization & Delivery: Highly organized with keen attention to detail; proven ability to multitask and meet tight deadlines in a fast-paced environment
• Communication: Exceptional written and verbal communication skills

About Stefanini Group:

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Pay Range:

$ 40.00 - $ 45.00