People Operations Administrative Assistant

topconceptsGmbH; Pigeon Forge (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

topconceptsGmbH in the United States is seeking a People Operations Administrative Assistant to support onboarding, payroll, and recruiting, reporting to the Director of People Operations. The ideal candidate is detail-oriented, discreet with confidential information, and eager to learn.

Prior experience in admin or HR support helps, but we’ll train the right person. Typical duties include processing onboarding, scheduling interviews, updating HRIS data, handling employee records, and assisting

Qualifications

• High school diploma or equivalent.
• Ability to handle confidential information with discretion.
• Strong organization and attention to detail.
• Comfortable with computers and learning new software programs.
• Positive, upbeat attitude and desire to learn.

Responsibilities

• Onboarding and recruiting: complete new-hire onboarding tasks, including document collection, E-Verify, and tax form verification.
• Payroll and benefits: answer employee questions about pay stubs, payroll changes, and basic benefits, update HRIS records, adjust PTO balances.
• HRIS maintenance: enter and maintain employee records, process hires/transfers/promotions/terminations, run standard reports.
• Compliance and records: respond to routine audits, maintain confidentiality of employee data, file records.
• Administrative support: schedule meetings, write memos, distribute mail, support leadership, be the first point of contact for policy questions.
• Training: conduct orientation and other trainings as needed, perform other duties as assigned.

Skills

Discretion

Organization

Attention to detail

Computer literacy

Learning new software

Education

High school diploma or equivalent

Tools

HRIS systems

Payroll

Job description

People Operations Administrative Assistant

Job Summary

The People Operations Administrative Assistant supports the People Operations department with administrative, payroll, and recruiting tasks. This role reports to the Director of People Operations. The ideal candidate has an upbeat personality, strong attention to detail, and a genuine desire to learn. Previous experience in an administrative or HR support role is preferred but not required; we’ll train the right person.

Job Schedule: Must be available for after-hours calls and employee questions as needed by the Department; Typically Monday-Friday 8:30am-5:00pm with some varying schedule depending on business needs or recruiting events

Job Duties

Onboarding and Recruiting

Complete all new-hire onboarding tasks, including document collection, E-Verify, and tax form verification

Send onboarding packets to all new hires

Verify background checks are completed by new hires

Support recruiting through phone screenings, interview scheduling, and job postings on Facebook

Respond to job inquiries and questions for candidates

Attend local hiring events

Payroll and Benefits

Answer employee questions about pay stubs, payroll changes, and basic benefits

Update employee information in the benefits portal

Manage payroll deductions and garnishments in the HRIS

Update pay rates in the HRIS and payroll systems

Adjust PTO balances as needed

Complete verifications of employment (VOEs) for current and former employees

HRIS Maintenance

Enter and maintain accurate employee records in the HRIS, including personal information, job titles, locations, and employment status

Process new hires, transfers, promotions, and terminations in the HRIS promptly

Keep employee data consistent across the HRIS, payroll system, benefits portal, and POS time clock

Audit HRIS data regularly to catch errors, missing information, and outdated records

Run standard reports (headcount, turnover, new hires, PTO balances) as requested

Document HRIS processes and help train managers on basic system tasks

Compliance and Records

Complete forms, fax documents, and file records accurately in Drive

Assist with responding to routine Department of Labor audits and requests

Maintain strict confidentiality of employee, payroll, and personnel information

Administrative Support

Schedule People Operations meetings and appointments (if needed)

Write general memos and employee correspondence (non-policy)

Distribute mail

Support the Director of People Operations and People Operations Manager with shifting daily priorities

Serve as the department’s first point of contact, answering basic policy questions and escalating as needed

Training

• Conduct orientation and other trainings as needed
• Other Duties as Assigned

Qualifications

Required

• High school diploma or equivalent
• Ability to handle confidential information with discretion
• Strong organization and attention to detail
• Comfortable with computers and learning new software programs
• Positive, upbeat attitude and desire to learn

Preferred

• Previous experience as an Administrative Assistant, People Operations Assistant, or HR Assistant
• Basic knowledge of employment law (FLSA, FMLA, etc.)
• Familiarity with child labor laws and compliance
• Experience with payroll or HRIS systems, Rippling a plus