People-Focused HR Coordinator in Hospitality

Chick-fil-A Restaurants; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Chick-fil-A Downtown Brooklyn is hiring an HR Coordinator to support recruiting, onboarding, scheduling, and compliance within a fast‑paced restaurant environment.

You will help lead hiring, training, and payroll processes while maintaining strong team relationships and upholding Chick‑fil‑A culture of hospitality and respect. This on‑site role emphasizes organized operations and people‑centered leadership.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
• Minimum of 2 years of HR experience (restaurant/retail environment preferred).
• Working knowledge of Fair Workweek laws and HR compliance standards.
• Strong interpersonal, communication, and organizational skills.
• Experience with HRIS systems and Microsoft Office Suite.
• SHRM‑CP certification (preferred).
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Coordinate the end‑to‑end hiring process using applicant tracking systems.
• Draft and post job descriptions, screen applications, and schedule interviews.
• Collaborate with hiring managers to facilitate timely decision‑making.
• Maintain a candidate pipeline to support current and future staffing needs.
• Organize and conduct new hire orientation, introducing Chick‑fil‑A culture and policies.
• Assist team leaders in implementing structured training schedules.
• Track new hire progress, monitor training milestone completion, and provide feedback to leadership.
• Assist with creating and maintaining team member schedules to align with operational needs.
• Track shift changes, time‑off requests, and ensure compliance with NYC’s Fair Workweek regulations.
• Communicate approved schedule updates to team members in a timely and organized manner.
• Foster a positive, supportive work environment by being present and approachable during shifts.
• Support team recognition efforts and help coordinate employee engagement initiatives.
• Conduct informal check‑ins and gather team feedback to assist in improving retention and morale.
• Maintain accurate personnel records, training documentation, and onboarding materials.
• Assist with timekeeping audits and payroll preparation.
• Support performance management processes and HR policy implementation.

Skills

Interpersonal skills

Communication

Organizational skills

Bilingual (English/Spanish)

Education

Bachelor’s degree in HR/Business or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

Chick-fil-A Downtown Brooklyn is hiring an HR Coordinator to support recruiting, onboarding, scheduling, and compliance within a fast‑paced restaurant environment.

You will help lead hiring, training, and payroll processes while maintaining strong team relationships and upholding Chick‑fil‑A culture of hospitality and respect. This on‑site role emphasizes organized operations and people‑centered leadership.