People-First Store Leader

Carters Inc.; Webster (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off

Education program: Advance You

Job summary

Carter’s is seeking an Assistant Store Manager in Texas to lead teams, drive customer service, and uphold our inclusive culture. You will train staff, manage scheduling, and support sales with product knowledge and a welcoming approach to families.

Join a brand focused on caring, teamwork, and growth. The role requires coaching, KPI tracking, and ensuring operational standards while partnering with the Store Manager for merchandising and results.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to success while maintaining service standards and omnichannel experience.
• Analyze the business and take action to improve results by communicating KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results using Company tools.
• Partner with Store Manager to plan merchandising standards and promotional planning.
• Reduce loss through consistent customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Proficient computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s is seeking an Assistant Store Manager in Texas to lead teams, drive customer service, and uphold our inclusive culture. You will train staff, manage scheduling, and support sales with product knowledge and a welcoming approach to families.

Join a brand focused on caring, teamwork, and growth. The role requires coaching, KPI tracking, and ensuring operational standards while partnering with the Store Manager for merchandising and results.