People-First Shift Leader — Fast-Paced Restaurant

KWFC; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Bonus pay

Job summary

Chick-fil-A South Glenstone is hiring a Shift Manager to lead a fast-paced restaurant team and uphold superior customer service. You will mentor staff, ensure daily operations run smoothly, and actively participate in training new hires while maintaining Chick-fil-A's core values.

The role requires strong communication and leadership abilities in a busy environment. The shift manager will open/close, supervise team members, manage guest needs promptly, and model a friendly, team-oriented

Qualifications

• Lead and motivate team members during shifts.
• Ensure excellent customer service and satisfaction.
• Oversee daily operations and maintain high standards.
• Assist in training of new hires and set the shift tone as a role model.
• Open and/or close, lead shifts, be a key holder.
• Maintain excellent written and spoken communication.

Responsibilities

• Lead and motivate team members during shifts.
• Ensure excellent customer service and satisfaction.
• Oversee daily operations and maintain high standards.
• Participate in day-to-day activities in a high-volume, fast-paced restaurant.
• Open and/or close, lead shifts, and act as role model for our team.

Skills

Team leadership

Guest service

Operations oversight

Training

Shift management

Communication

Job description

Chick-fil-A South Glenstone is hiring a Shift Manager to lead a fast-paced restaurant team and uphold superior customer service. You will mentor staff, ensure daily operations run smoothly, and actively participate in training new hires while maintaining Chick-fil-A's core values.

The role requires strong communication and leadership abilities in a busy environment. The shift manager will open/close, supervise team members, manage guest needs promptly, and model a friendly, team-oriented