People-First Service & Equipment Specialist

U-Haul International, Inc.; Houston (TX); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Paid holidays

Vacation

Sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Apple product discounts

Dell computer discounts

Cell phone plans

Hotel discounts

24/7 physician access

Travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insur.

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. seeks a Customer Service Representative to be the face of its services, helping customers at the counter with rentals, equipment, and guidance.

You will use U-Scan tech to manage rentals, inspect and move equipment, answer questions, prepare invoices, and participate in U-Haul University training. This role offers on-the-job education and advancement opportunities.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. seeks a Customer Service Representative to be the face of its services, helping customers at the counter with rentals, equipment, and guidance.

You will use U-Scan tech to manage rentals, inspect and move equipment, answer questions, prepare invoices, and participate in U-Haul University training. This role offers on-the-job education and advancement opportunities.