People-First Retail Manager: Flexible Scheduling & Growth

America's Thrift Stores; Athens (GA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

On-demand pay

Flexible scheduling options

Monday-Friday day shift schedules

Medical, dental, and vision insurance

Job summary

Americas Thrift is seeking a Retail Manager to lead a store team, drive sales targets, and maintain an engaging shopping environment. You will recruit, train, and coach staff while upholding company standards and ensuring operational excellence.

You will collaborate with store leadership to optimize donation flow, manage inventory, and deliver exceptional customer service in a fast-paced retail setting.

Qualifications

• 3+ years of experience in a retail management, logistics, or operations role.
• Strong leadership and team-building skills with a proven ability to motivate, coach, and develop team members.
• Excellent communication, organizational, and problem-solving abilities.
• Familiarity with Microsoft Office Suite and POS systems.
• Ability to multitask, prioritize, and make sound decisions in a fast-paced environment.
• Valid driver’s license in good standing with access to reliable transportation.
• Successful completion of a background check, motor vehicle record check, and drug screen.

Responsibilities

• Assist in recruiting, hiring, training, and developing store team members, including supervisors and stock associates.
• Provide coaching, performance evaluations, and development plans to enhance team productivity and engagement.
• Foster a positive and inclusive work environment that promotes teamwork, motivation, and career growth.
• Lead by example in delivering outstanding customer service and training team members on best practices.
• Address and resolve customer inquiries, concerns, and complaints professionally and efficiently.
• Build strong relationships with customers and the local community to drive brand loyalty and repeat business.
• Support sales targets by optimizing merchandising strategies, creating an engaging shopping environment, and promoting upselling opportunities.
• Assist in overseeing daily store operations, including opening and closing procedures and maintaining a clean, organized, and visually appealing store.
• Manage inventory control, product quality, and loss prevention efforts to minimize shrinkage and optimize sales.
• Ensure accuracy in cash handling, deposits, and financial reporting.
• Enforce company policies, procedures, and safety regulations while conducting regular audits and compliance checks.
• Collaborate with People & Culture and Asset Protection on investigations and corrective actions when necessary.
• Support donation processing by ensuring efficient intake, organization, and donor engagement.
• Work closely with the Manager III and store leadership team to enhance store performance through optimized donation flow and a positive donor and shopping environment.

Skills

Leadership

Communication

Multitasking

Decision making

Tools

POS systems

Microsoft Office

Job description

Americas Thrift is seeking a Retail Manager to lead a store team, drive sales targets, and maintain an engaging shopping environment. You will recruit, train, and coach staff while upholding company standards and ensuring operational excellence.

You will collaborate with store leadership to optimize donation flow, manage inventory, and deliver exceptional customer service in a fast-paced retail setting.