People-First Restaurant Leader & Coach

Wendy's Company; Richland (WA); In loco; USD 52.000 - 68.000; Tempo pieno

Descrizione del lavoro

Wendy's Company in Richland, WA seeks a Restaurant Manager to support the General Manager in leading daily operations. You will coach the team, schedule staff to meet demand, and drive profitability while ensuring guest satisfaction and adherence to company policies.

You will hire, train and develop crew, monitor quality and service times, and maintain a clean, safe, and compliant restaurant environment. Strong leadership and customer focus are essential.

Competenze

• Minimum 1 year of line operations experience in the restaurant industry.
• College degree or equivalent experience in operations.

Mansioni

• Coach team and create a fun, inviting work environment where staff feel respected and valued.
• Identify 5-Star talent and place the right people in the right positions through effective scheduling.
• Manage daily restaurant operations with support from GM/DM to achieve objectives and compliance.
• Hire, train and develop crew; lead performance management and coaching.
• Monitor quality, service times and customer satisfaction; train crew on courtesy and responsiveness.
• Ensure cleanliness and adherence to SOPs; maintain safety and security of cash, product and equipment.

Conoscenze

Leadership

Coaching

Scheduling

Staff development

Customer service

Formazione

College degree or equivalent experience in operations

Strumenti

POS systems

Descrizione del lavoro

Wendy's Company in Richland, WA seeks a Restaurant Manager to support the General Manager in leading daily operations. You will coach the team, schedule staff to meet demand, and drive profitability while ensuring guest satisfaction and adherence to company policies.

You will hire, train and develop crew, monitor quality and service times, and maintain a clean, safe, and compliant restaurant environment. Strong leadership and customer focus are essential.