People-First HR Training Facilitator

SeaWorld; South Carolina; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Life Insurance

Tuition Reimbursement

Job summary

SeaWorld Parks & Entertainment seeks a Full-Time Human Resources Training Facilitator for Busch Gardens Williamsburg to design and deliver high-quality training across all levels. You will work closely with park leadership and the training manager to implement programs that support onboarding and ongoing development.

Required is a minimum of 2 years in training, strong facilitation and presentation skills, and experience managing LMS content.

Qualifications

• Minimum 2 years of training experience required.
• 1 year of high-volume new hire orientation facilitation preferred.
• Experience managing training content in a learning management system.
• Background in a service industry setting desired.
• Outstanding communication, interpersonal and presentation skills.
• Confident and outgoing presence.
• Ability to handle multiple projects simultaneously.
• Excellent organizational and time management skills.
• Strong facilitation and presentation skills required.
• Must be available to work varying shifts including nights, weekends and holidays.

Responsibilities

• Facilitate various training programs for Ambassadors at all levels and divisions.
• Ensure smooth transition from orientation to department and on-the-job training for new or rehired Ambassadors.
• Support department leadership to identify training needs from feedback and process changes.
• Organize training manuals, materials, multimedia visual aids, and other educational materials; review for policy updates.

Skills

Training experience

New hire orientation

Communication

Presentation skills

Multi-project management

Problem solving

Facilitation

Time management

Tools

Learning Management System (LMS)

Job description

SeaWorld Parks & Entertainment seeks a Full-Time Human Resources Training Facilitator for Busch Gardens Williamsburg to design and deliver high-quality training across all levels. You will work closely with park leadership and the training manager to implement programs that support onboarding and ongoing development.

Required is a minimum of 2 years in training, strong facilitation and presentation skills, and experience managing LMS content.