HR Training Facilitator

SeaWorld; South Carolina; On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Life Insurance

Tuition Reimbursement

Job summary

SeaWorld Parks & Entertainment seeks a Full-Time Human Resources Training Facilitator for Busch Gardens Williamsburg to design and deliver high-quality training across all levels. You will work closely with park leadership and the training manager to implement programs that support onboarding and ongoing development.

Required is a minimum of 2 years in training, strong facilitation and presentation skills, and experience managing LMS content.

Qualifications

• Minimum 2 years of training experience required.
• 1 year of high-volume new hire orientation facilitation preferred.
• Experience managing training content in a learning management system.
• Background in a service industry setting desired.
• Outstanding communication, interpersonal and presentation skills.
• Confident and outgoing presence.
• Ability to handle multiple projects simultaneously.
• Excellent organizational and time management skills.
• Strong facilitation and presentation skills required.
• Must be available to work varying shifts including nights, weekends and holidays.

Responsibilities

• Facilitate various training programs for Ambassadors at all levels and divisions.
• Ensure smooth transition from orientation to department and on-the-job training for new or rehired Ambassadors.
• Support department leadership to identify training needs from feedback and process changes.
• Organize training manuals, materials, multimedia visual aids, and other educational materials; review for policy updates.

Skills

Training experience

New hire orientation

Communication

Presentation skills

Multi-project management

Problem solving

Facilitation

Time management

Tools

Learning Management System (LMS)

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that’s just what its like to work here! As a key member of our team, you’ll play a major role in bringing happiness and excitement to people from around the world. If you’re dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Full-Time, Human Resources Training Facilitator

Busch Gardens Williamsburg

What you get to do:

You’ll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives. We’re looking for someone who can deliver high-quality training and development programs at all levels, from VP to hourly Ambassadors. You will:

• Facilitate various training programs for Ambassadors at all levels and from all divisions
• Ensure a seamless transition from orientation to department and on the job training for all new or rehired Ambassadors
• Support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors
• Organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates

What it takes to succeed:

• A minimum of 2 years of training experience required
• 1 years of High volume new hire orientation facilitation preferred
• Experience managing training content in a learning management system
• Background in a service industry setting desired
• Outstanding communication, interpersonal and presentation skills
• Confident and outgoing presence
• Ability to effectively handling multiple projects simultaneously
• Excellent organizational, time management, analytical and problem-solving skills
• Strong facilitation and presentation skills are required
• Must be available to work varying shifts/hours based on business need, to include nights, weekends, and holidays

Compensation: 14 - 17 USD

Working Conditions:

• Primarily working indoors but will collaborate with Ambassadors in the park when necessary
• May sit/stand for several hours at a time
• Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgement, and superior problem-solving abilities
• Prolonged exposure to computer screens
• Repetitive use of hands to operate computers, printers, and copiers

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.