Human Resources Manager

Canada's Wonderland; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

3 weeks paid vacation

401K match

Complimentary tickets for friends and family

Discounts on food and merchandise

Job summary

A leading amusement park is seeking a Training and Development Specialist to enhance employee training methodologies across its properties. This role involves leading the strategy for leadership development, managing training programs, and working closely with HR to ensure effective training practices. Ideal candidates will have 6-8 years of experience in training or human resources, strong communication skills, and a relevant Bachelor's degree. The position also offers comprehensive benefits including medical coverage and paid vacation.

Qualifications

• 6 to 8 years of experience in training or human resources.
• Expertise in organizational development and learning applications.
• Strong ability to build partnerships and provide consultancy.

Responsibilities

• Lead strategy for leadership training across all properties.
• Manage training for all employees on various platforms.
• Evaluate training program effectiveness and recommend improvements.

Skills

Communication skills

Facilitation skills

Presentation skills

Problem solving

Critical thinking

Analytical skills

Education

Bachelor's degree in Organizational Development

Tools

Microsoft Office

LMS

HRIS systems

Job description

Overview

Create, Modernize, Reformulate and Implement the training methodology and programs utilized across the entire park at all levels of the organization.

This individual will lead the strategy and implementation of Leadership training and development for all employees across all Carowinds properties and Divisions. This position is a member of the Human Resources Leadership Team and reports directly to the Director of Human Resources.

Benefits

• 3 weeks paid vacation (6 sick days, 8 paid holidays)

• Several medical coverage options to fit your needs best

• 401K match

• FREE entry to ALL our parks and water parks!

Perks

• Complimentary tickets for friends and family

• Discounts on food and park merchandise

• Full-time and part-time employee events and gatherings

Responsibilities

• Creates content and strategy that supports the development of employees at all levels of their career.

• Train instructors and supervisors in techniques and skills for formal and informal training of employees.

• Manage training for leadership, peers and committees across company at all levels.

• Analyzes training needs ongoing to develop new training programs or modify and improve existing programs.

• Evaluates instructor performance and the effectiveness of training programs, providing recommendations for improvement.

• Plans, develops, and provides training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

• Creates and tracks training metrics for both technical and Leadership training in compliance with state and federal law, as well as Six Flags policy and procedures.

• Prepares annual training budget for organization.

• Partner with divisional leadership and conducts surveys to identify training needs based on feedback from various sources, changes to processes, and other factors including guest service goals.

• Develops and organizes training manuals, materials, multimedia visual aids, and other educational materials.

• Partners and supports Divisions with ongoing department specific training across the park.

• This position actively participates with peers in developing training strategy for all Six Flags parks.

• Supervisory responsibility for seasonal/part time team.

• Supports the Human Resources division in various areas when the need arises.

• Manage the operation of the employee store, ensuring uniform distribution, inventory and employee purchase needs.

Qualifications

• Requires 6 to 8 years of current and progressively responsible experience, preferably in a training and organizational development or human resources, preferably in a service and multi-unit industry.

• Requires 6 to 8 years of communication, facilitation, and presentation skills.

• Bachelor's degree in Organizational Development, Human Resources, Communication, Education or related field.

• Related training certifications, active professional memberships, and in-depth experience with the design and delivery of learning programs for technical and soft skills is required.

• Organizational development expertise, well rounded knowledge of learning applications and various training tools.

• Proven ability to build strong business partnerships and consultative abilities.

• Ability to succeed as a member of a cohesive, synergistic Human Resources Team.

• Strong problem solving, critical thinking and analytical skills.

• Effective project management and privatization skills with ability to meet deadlines, while working in a fast-paced culture.

• Proficiency in Microsoft Office, LMS and HRIS systems.