People-First Customer Success & Solutions Rep

FASTSIGNS #50101; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training opportunities

Job summary

A leading signs franchise is seeking a Customer Service Representative in Memphis, TN. The role involves being the main contact for customers and building long-term relationships. Ideal candidates are outgoing, eager to learn, and possess strong listening and organizational skills. Responsibilities include preparing estimates and implementing work orders, ensuring a smooth customer experience. Join a dynamic industry that offers continuous growth and learning opportunities.

Qualifications

• At least a high school degree is required.
• Experience in customer service is preferred.
• Ability to make outbound phone calls confidently.

Responsibilities

• Serve as the initial contact with customers via email, phone, and in-person.
• Build relationships with prospects to convert them into long-term clients.
• Prepare estimates and implement work orders for timely delivery.

Skills

Outgoing personality

Great listening skills

Documentation and organization

Education

High school degree

Job description

A leading signs franchise is seeking a Customer Service Representative in Memphis, TN. The role involves being the main contact for customers and building long-term relationships. Ideal candidates are outgoing, eager to learn, and possess strong listening and organizational skills. Responsibilities include preparing estimates and implementing work orders, ensuring a smooth customer experience. Join a dynamic industry that offers continuous growth and learning opportunities.