Pro Customer Service & Sales Specialist

The Home Depot; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking dedicated individuals for their Pro Customer Service/Sales Team in Memphis, TN. This role involves supporting professional customers throughout their journey, driving sales, and providing tailored recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and maintaining high service standards. Bilingual communication skills are preferred based on customer needs. Join a collaborative team focused on ensuring every project is a success.

Qualifications

• Bilingual communication skills may be preferred at certain locations, varying by customer need.

Responsibilities

• Support the Pro customer journey through efficient order fulfillment and tailored delivery solutions.
• Build and maintain professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and metrics to drive store sales.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and safe environment.
• Resolve delivery issues and communicate brand advantages.
• Support store goals by monitoring inventory and executing sales initiatives.

Skills

Bilingual communication skills

Job description

A leading home improvement retailer is seeking dedicated individuals for their Pro Customer Service/Sales Team in Memphis, TN. This role involves supporting professional customers throughout their journey, driving sales, and providing tailored recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and maintaining high service standards. Bilingual communication skills are preferred based on customer needs. Join a collaborative team focused on ensuring every project is a success.