People-First Customer Service & Equipment Specialist

U-Haul Co. of South Carolina; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a Customer Service Representative at 1641 S Kingshighway Blvd, Saint Louis, Missouri 63110. You will assist customers inside and outside a U-Haul center, use U-Scan to manage rentals, move and hook trucks, inspect equipment, and educate customers about products and services.

We offer on-the-job education and a fast-paced team environment with a $100 hiring bonus and a $300 completion bonus after certification through our 1-2-3 Punch program at retail stores.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative at 1641 S Kingshighway Blvd, Saint Louis, Missouri 63110. You will assist customers inside and outside a U-Haul center, use U-Scan to manage rentals, move and hook trucks, inspect equipment, and educate customers about products and services.

We offer on-the-job education and a fast-paced team environment with a $100 hiring bonus and a $300 completion bonus after certification through our 1-2-3 Punch program at retail stores.