Customer Experience Pro — Rentals & Equipment

U-Haul International, Inc.; University City (MO); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300 after certification

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

MetLife auto/home insurance

Employee Assistance Program

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in University City, MO. You will work on a team to assist customers, manage rentals with U-Scan tech, and handle equipment like trucks and trailers on-site.

The role includes inspecting equipment, answering questions, and preparing invoices. The position offers on-the-job education and opportunities for advancement, with a benefits package including health and life insurance, a 401(k) plan, and employee discounts.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in University City, MO. You will work on a team to assist customers, manage rentals with U-Scan tech, and handle equipment like trucks and trailers on-site.

The role includes inspecting equipment, answering questions, and preparing invoices. The position offers on-the-job education and opportunities for advancement, with a benefits package including health and life insurance, a 401(k) plan, and employee discounts.