People Experience Partner - HR & Engagement Leader

Amazon; Madison (WI); On-site; USD 51,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Parental leave

Job summary

Amazon Logistics HR Partner on the PXT team supports operations onsite at an Amazon facility, focusing on employee experience, engagement, leadership development, and HR operational excellence.

The role emphasizes building strong partnerships, responding to employee inquiries, and driving data‑driven improvements while maintaining confidentiality and professional standards in a fast‑paced environment.

Qualifications

• Bachelor's degree or equivalent, or 2+ years Amazon experience with 1-year human resources general experience or equivalent experience (e.g., operations, customer service, retail, manufacturing)
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Experience handling confidential information
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations.
• Support the execution of site‑level engagement, communication, and culture‑building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT‑related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self‑service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Skills

Microsoft Office Suite

Communication skills

Data-driven decisions

Problem-solving

Organizational skills

Education

Bachelor's degree or equivalent

Tools

Pivot tables

V-lookups

Formulas in Excel

AI-powered HR tools

Job description

Amazon Logistics HR Partner on the PXT team supports operations onsite at an Amazon facility, focusing on employee experience, engagement, leadership development, and HR operational excellence.

The role emphasizes building strong partnerships, responding to employee inquiries, and driving data‑driven improvements while maintaining confidentiality and professional standards in a fast‑paced environment.