People Experience Leader — Culture & Talent Coach

McDonald's Restaurants Limited; Leander (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Telemedicine 24/7/365

401K

50% Dine-In Discount

Same Day Pay

Bonus Incentives

Tuition Assistance

Paid Vacation

Paid Time Off

Employee Perks

Job summary

McDonald's Restaurants Limited is seeking a People Experience Lead to supervise and develop crew and managers across restaurants. The role partners with General Manager, Owner Operator and Director of Operations to build a high-performing team culture and drive guest satisfaction and profitability.

The position emphasizes strong communication, partnership with leadership, and delivering comprehensive HR programs, staffing plans, and training resources for a consistent, quality guest experience

Responsibilities

• Contribute to development and implementation of a restaurant or organization-specific human resources strategy and related plan that supports the growth and evolution of the business
• Stay current on best practices and trends related to human resources
• Implement current best practices and trends into work assignments
• Consult with restaurant leadership in the area of change management to achieve our organization’s human resource strategies and goals
• Utilize McHire and/or application tracking systems to manage the hiring process
• Track and analyze the people data metrics to ensure staffing needs are met
• Support the management teams with staffing needs
• Prepare for annual people brand standards reviews
• Oversee and coordinate forward-looking hiring to ensure a healthy talent pipeline
• Subject matter expert (SME) for organization’s training and development tools
• Organizational lead for the development of crew and managers
• Track the development and class attendance of all employees
• Supply resources to strengthen restaurant training for crew and managers
• Support the restaurants as required through audit, analysis and coaching
• Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
• Supports in completion of operations assessments
• Supports restaurant leadership in completion of action plans and performance improvements

Job description

McDonald's Restaurants Limited is seeking a People Experience Lead to supervise and develop crew and managers across restaurants. The role partners with General Manager, Owner Operator and Director of Operations to build a high-performing team culture and drive guest satisfaction and profitability.

The position emphasizes strong communication, partnership with leadership, and delivering comprehensive HR programs, staffing plans, and training resources for a consistent, quality guest experience